Field Care Supervisor

Alcedo Care; St Asaph; On-site; Full time

Job summary

An established industry player in homecare is seeking a motivated Field Care Supervisor to enhance the quality of care for clients. This role involves supervising and mentoring care staff, ensuring best practices are followed, and maintaining strong relationships with clients and their families. With a focus on community and family values, this position offers a chance to make a significant impact in the lives of those in need. Join a supportive team that values your contributions and offers ongoing career development opportunities, ensuring you are well-equipped to provide outstanding care.

Benefits

Ongoing career development

Blue Light Card discounts

Carer of the month awards

Weekly pay

Mileage contribution

24/7 local team support

Ongoing recognition

Free mental wellbeing support

Qualifications

• Must hold a full driver's license and have access to your own vehicle.
• Minimum 6 months of care experience required.

Responsibilities

• Supervise and mentor staff, ensuring high-quality care delivery.
• Conduct regular client visits to maintain service standards.
• Assist in scheduling and managing care workers' rotas.

Skills

Supervision

Mentorship

Care Experience

Communication

Relationship Building

Education

NVQ Level 3 in Health & Social Care

Tools

Vehicle for transportation

Job description

Alcedo Care is a leading homecare provider of community and nurse led care services within the North West. Alcedo Care is a family-owned business with family values at the heart of everything we do, with a shared mission to enrich lives and support independence. We're proud to have been voted a Top 20 Home Care Provider within the UK on homecare.co.uk for 5 years running!

Pay Rates: £14.00ph - £15.00ph + Holiday Pay + Pension Pay

Office Hours: 8:30am - 5pm

Due to such demand, we are now expanding our team and we are seeking a highly motivated Field Care Supervisor to join our team and play a key role in our mission to provide outstanding care to our clients.

As a Field Care Supervisor, you will:

• Work closely with the carers out in the field and with our Registered Manager.
• Be the main point of contact for staff and clients, delivering supervision and mentorship of new carers.
• Check competencies and ensure best practice is being used at all times.
• Complete regular visits to our clients in the community to ensure they are well cared for and satisfied with the service they are receiving.

Duties / responsibilities include:

• Supervision and mentorship of staff including undertaking spot checks on care workers in the field.
• Completing competency checks and supporting the delivery of high quality care at all times.
• Completing service reviews by visiting our clients to ensure the smooth running of our care services.
• Develop and maintain relationships with clients and their families.
• Assist with completing carers' and clients' weekly rotas to support business development.
• Provide care in accordance with best practices according to policy and procedures.
• Provide on-call duties to our emergency out of hours service on a rota basis shared with other office members.

*For this role you must hold a full driver's license and have access to your own vehicle. You must have 6 months of care experience along with an NVQ Level 3 qualification in Health & Social Care.*

Working with Alcedo Care gives you the following benefits:

• On-going career development with progression opportunities down various pathways.
• Blue Light Card offering hundreds of discounts after 6 months of service.
• Carer of the month awards.
• Weekly pay which is paid every Friday.
• Mileage contribution for drivers of £0.30 per mile.
• 24/7 support from your local team.
• Ongoing recognition.
• Free mental wellbeing support available 24/7.