Field Care Supervisor

McCarthy & Stone; Nottingham; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company car

Car allowance

Job summary

McCarthy & Stone is seeking a Field Care Supervisor to oversee and manage personal care services for Homeowners across Nottinghamshire. You will supervise Mobile Care Assistants, ensure compliance with regulations, and develop personalized care plans promoting dignity and positive outcomes.

You will work with the Registered Care Manager to deliver high-quality, tailored care, maintaining accurate systems and reporting. A full UK driving license and flexible availability are essential.

Qualifications

• Minimum 2 years of supervisory care experience in a community, field based or home care setting.
• Must hold a Level 2 qualification in Health and Social Care (or equivalent) or preferably Level 3 or be willing to work towards it.
• Excellent understanding of the elderly care sector and independent living in later life.
• Strong communication, organizational, and problem-solving skills.
• Ability to work autonomously and as part of a team, with flexibility to work remotely or at a development office.
• To cover care or support calls at short notice, if required.
• Full UK drivers’ license.

Responsibilities

• Support the Registered Care Manager with the growth, management and delivery of care services across the allocated geographical area.
• Ensure services are safe, effective, high quality and compliant with CQC regulations, company policies and best practice.
• Supervise, support and develop a team of Mobile Care Assistants, including training oversight, staff reviews, spot checks, interviewing, onboarding and induction.
• Work closely with Care Compliance, Care Co-ordination and Care Performance teams to maintain best practice and keep care administration systems accurate and up to date.
• Deliver excellent service to Homeowners, encourage reviews and feedback, and attend development meetings to discuss and promote available services.
• Complete administrative tasks and support the production of management information.
• Support the team in identifying and reporting safeguarding concerns to the appropriate authorities and the in-house compliance team.
• Provide short-notice cover for care calls when required.

Skills

Supervisory care experience

Communication

Organizational skills

Problem-solving

Driver's license

Education

Level 2 Health and Social Care qualification

Level 3 Health and Social Care qualification

Job description

Job Introduction

Are you passionate about providing high-quality care and supporting independent living for older adults?

At McCarthy and Stone, we are committed to ensuring our Homeowners receive the best care possible, and we're looking for a dedicated and experienced Field Care Supervisor to join our team.

Salary: £29,000 pa plus the choice of a company car / or car allowance, with mileage.

Location: Travel across parts of Nottingham and Nottinghamshire.

Hours: 37 per week, that will include alternate weekends.

About the Role

As a Field Care Supervisor, your role will involve overseeing and managing personal care services for Homeowners, ensuring that our care provision is tailored to their individual needs and preferences. You’ll work closely with the Registered Care Manager to supervise a team of Mobile Care & Support Assistants, ensure compliance with care industry legislation and procedures, organizational standards, and contribute to the creation of personalized care plans that promote dignity, privacy, and positive outcomes.

Key Responsibilities

• Support the Registered Care Manager with the growth, management and delivery of care services across the allocated geographical area.
• Ensure services are safe, effective, high quality and compliant with CQC regulations, company policies and best practice.
• Supervise, support and develop a team of Mobile Care Assistants, including training oversight, staff reviews, spot checks, interviewing, onboarding and induction.
• Work closely with Care Compliance, Care Co-ordination and Care Performance teams to maintain best practice and keep care administration systems accurate and up to date.
• Deliver excellent service to Homeowners, encourage reviews and feedback, and attend development meetings to discuss and promote available services.
• Complete administrative tasks and support the production of management information.
• Support the team in identifying and reporting safeguarding concerns to the appropriate authorities and the in-house compliance team.
• Provide short-notice cover for care calls when required, including staff sickness or annual leave.

What We’re Looking For

• A minimum of 2 years supervisory care experience in a community, field based or home care setting.
• Must hold a minimum of a Level 2 qualification in Health and Social Care (or equivalent) or preferably hold a L3 or be willing to work towards it.
• Excellent understanding of the elderly care sector and independent living in later life.
• Strong communication, organizational, and problem-solving skills.
• Ability to work autonomously and as part of a team, with flexibility to work remotely or at a development office.
• To cover care or support calls at short notice, if required.
• Ability to work autonomously and as part of a team, with flexibility to cover care calls at our developments at short notice if required.
• A full UK drivers’ license

Why Join Us

At McCarthy & Stone, we believe in fostering a supportive and professional environment where our team members can thrive. We offer opportunities for continued professional development and a role that truly makes a difference in the lives of older adults. If you’re dedicated, reliable, and passionate about making a positive impact, we’d love to hear from you.

McCarthy & Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background.

McCarthy & Stone has been officially recognised as a Great Place to Work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people.

All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date.