Field Care Supervisor

Merseycare Julie Ann Ltd; Liverpool; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading care provider is seeking a Field Care Supervisor in Liverpool. This role involves overseeing compliance, conducting assessments, and supporting care staff to enhance client care. The ideal candidate will have experience in domiciliary care, strong IT skills, and a full UK driving license. The position offers opportunities for career development, a competitive salary, and a supportive management team. Benefits include high street discounts, comprehensive training, and a structured induction process.

Benefits

Competitive salary

High street discounts

Employee assistance program

Access to company pool cars

Comprehensive training

28 days leave including bank holidays

Pension scheme

Care Friends refer-a-friend scheme: £300

Qualifications

• Previous experience in domiciliary care setting required.
• Full UK driving licence and access to own vehicle essential.
• Passion for supporting care staff and coordination team.

Responsibilities

• Ensure compliance documents are completed and maintained.
• Conduct comprehensive assessments and create care plans.
• Identify training needs and provide coaching.

Skills

Working experience in a domiciliary care setting

Good IT skills

Experience in home care

Caring and supportive

Planning and organizing

Education

Willingness to complete Level 2 in Health and Social Care

Job description

Liverpool Are you passionate about supporting our care heroes to assist clients to live independently in their own home? As a leading care provider, we have an opportunity for a Field Care Supervisor in the Liverpool Branch, supporting a company that truly values its staff. This is an exciting time to join a family‑friendly company who is expanding and seeks to grow the care service across the Liverpool area. The Field Care Supervisor is a position which offers the opportunity for future care progression with the company. With over 270 staff employed across the company, we strive to recruit the right candidates who have a passion to deliver exceptional care. Job Opportunity

Responsibilities

• Play a key role in ensuring that compliance documents are completed and maintained.
• Carry out comprehensive assessments and create care plans with new service users and their families, ensuring their needs are identified and goals are set.
• Identify training needs across the company, providing coaching when appropriate.
• Ensure CQC standards are maintained often through conducting spot checks.
• Monitor medication management using the MARS system.
• Provide care cover in times of emergency.
• Ensure accurate, timely reporting and effective communication across the company.
• Liaise with Care Coordinators, completing risk assessments as well as any RIDDOR when needed.
• Attend customer reviews and maintain clear communication with families.

Qualifications

• Working experience in a domiciliary care setting.
• Good IT skills and great planner/organiser.
• Experience in a home care setting.
• A caring individual who is passionately committed to assisting care staff and the care coordinator team to improve client care.
• Passion for supporting care staff.
• Warm, charismatic, friendly and charismatic individual.
• Access to a car and previously worked in a domiciliary setting; willing to complete a Level 2 in Health and Social Care if not already qualified.
• Hold a full UK driving licence and access to your own vehicle.

Benefits

• A competitive salary.
• High street discounts towards 100’s of online & high‑street stores and services.
• Telus – 5 free counselling sessions with our Employee Assistance Programme.
• Discounts and cashback on favourite retailers such as Nike, Boots, Debenhams, LookFantastic, and more.
• Eligibility for Blue Light Card benefit.
• Access to company pool cars.
• Comprehensive induction and training.
• 45p mileage per mile.
• Opportunities for ongoing development and career progression.
• 28 days leave (inclusive of bank holidays) based on full‑time equivalent hours.
• Strong, friendly and supportive management team.
• 24/7 support from the local office.
• Care Friends refer a friend scheme: £300.
• Regular communication with staff.
• Automatic pension scheme.
• Extensive PPE available for all staff.
• The role covers weekday, evening, and alternative weekend cover.
• The salary noted is based on a 40‑hour working week.

If you are passionate about care and seeking to work with a forward‑thinking, leading care company, then we look forward to hearing from you! Please note all offers of employment are subject to the satisfactory completion of a DBS check and references. Merseycare Julie Ann welcomes applications from eligible applicants, although it is with regret that we do not have the facility to sponsor overseas staff, we can accommodate applications for student visas.