Field Care Supervisor

Home Instead; Leicester; On-site; GBP 25,000 - 30,000; Full time

Job summary

Home Instead is looking for a Field Care Supervisor to ensure high standards of care in West Leicestershire & Market Bosworth. This full-time role involves supporting care consultations, conducting supervisions, and mentoring Care Professionals, all while building positive relationships with clients. Applicants should have Level 3 NVQ in Health and Social Care and be passionate about delivering top-quality care.

Qualifications

• Level 3 NVQ in Health and Social Care or willingness to work towards it.
• Experience in delivering personal care services.
• Supervisory experience and ability to mentor Care Professionals.

Responsibilities

• Support care consultations and conduct client reviews.
• Create and update client care plans.
• Deliver training sessions to Care Professionals.

Skills

Communication

Rapport building

IT systems knowledge

Confidentiality understanding

Education

Level 3 NVQ in Health and Social Care

Tools

Microsoft Office

Google Suite

Job description

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An exciting opportunity has arisen to join the Home Instead team in West Leicestershire & Market Bosworth.

As the Field care supervisor you will be responsible for promoting the highest standards of care and support services ensuring our quality standards are maintained across all activities and adhere to regulations and legislation.

We are looking for a full-time FCS to join us, covering 37.5 hours, with varying working days between Monday-Sunday.

Perhaps you are looking for a change of career and want to be in a role that truly gives back.

Or maybe you are looking for a new role after taking a career break?

Your list of responsibilities would include:

• Support care consultations, service reviews and completing client support plans.
• Conduct staff supervisions and client QA’s.
• Create, update and audit client care plans and assist with digital care planning.
• Maintain accurate client and Care Professional records on Home Instead software and People Planner.
• Conduct client and Care Professional introductions.
• Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care.
• Carry out client reviews and action these accordingly.
• Support and mentor Care Professionals.
• Provide support to the Client Experience team.
• Maintain regular contact with clients and Care Professionals.
• Any other duties as directed by your line manager.
• Participate in on-call duties as required.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• Deliver training sessions to new and existing Care Professionals. (full training will be provided but confidence in a classroom setting is a must)
• Carry out any other duties deemed necessary for the successful operation of the business.

Qualifications

• Level 3 NVQ in Health and Social Care or equivalent, or willingness to work towards.
• Experience in the care sector delivering a wide range of personal care services.
• Experience of working with MAR sheets and medication in a supervisory role.
• Passionfor delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
• Knowledge and understanding of legislation and regulations specific to Health and Social Care.
• Good communication skills with the ability to build rapport quickly.
• Must be confident to use care management technology including providing support and training to Care Professionals.
• Must understand the importance of confidentiality working within current legislation.
• Good working knowledge of IT systems with experience of Microsoft Office or Google Suite and virtual communication platforms with the aptitude to learn and adopt new technologies and software where appropriate.
• Must have full driving license and means of transport if required within the territory to visit clients.
• Be organised and flexible to meet the needs of the business.

Additional Information

Do you thrive on supporting others to be the best they can be? If this role sounds like the next challenge you want to get your teeth into and you have the qualities we are looking for and share our values, we would love to hear from you.

Home Instead is committed to equal opportunities and welcome a broad diversity of talent to apply. Home Instead reserves the right to cease any advertising prior to the published closing date for a role that receives a high number of applications.