Field Care Supervisor

Mccarthy & Stone; Dean; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Company car

Joining bonus

Job summary

McCarthy & Stone is seeking an experienced Field Care Supervisor to help set up and deliver a new care and lifestyle service across Penrith and surrounding areas. You will oversee personal care and lifestyle supports for residents, ensuring services are tailored to individual needs in line with company standards.

Reporting to the Registered Care Manager, you will supervise Mobile Care Assistants and Mobile Domestic & Lifestyle Support Assistants, ensure compliance with CQC regulations, and

Qualifications

• Minimum 2 years supervisory care experience in a community/home care setting.
• Level 2 Health and Social Care qualification or higher; Level 3 preferred.
• Knowledge of CQC regulations and safeguarding.
• Experience in completing and updating care plans and risk assessments.
• Full UK driving licence.

Responsibilities

• Support the Registered Care Manager with growth and delivery of care services across the allocated geographical area.
• Supervise, develop and train Mobile Care Assistants and Mobile Domestic & Lifestyle Support Assistants; oversee inductions.
• Ensure services are safe, high quality and compliant with CQC regulations and company policies.
• Maintain care administration systems and update care plans; promote dignity and independence.
• Provide short-notice cover for care calls and work alternate weekends.
• Clock visits on the careline app and manage travel records.

Skills

Supervisory care experience

CQC regulations knowledge

Communication skills

Organizational skills

Problem-solving skills

Autonomy

Teamwork abilities

Full UK driving licence

Education

Level 2 Health and Social Care

Level 3 Health and Social Care

Job description

Field Care Supervisor - Covering Penrith & Surrounding Areas

Salary: £29,000 per annum, plus a Company Car and mileage OR Car allowance

Joining bonus of £500 pounds, £250 when you join and a further £250 when you successfully pass probation

Hours: 37 per week, that will include alternate weekends

McCarthy & Stone is recruiting an experienced Field Care Supervisor to help set up and deliver a new care and lifestyle service across parts Penrith & Surrounding areas.

This is an exciting opportunity for a passionate care leader with strong operational and regulatory experience, delivering high-quality, person-centred care. You'll play a key role in promoting the service we provide, whilst helping older people maintain their independence.

About the Role: As a Field Care Supervisor, your role will involve overseeing and managing personal care and lifestyle services for our residents, ensuring it is tailored to their individual needs and preferences. You'll work closely with the Registered Care Manager to supervise a team of Mobile Care Assistants and Mobile Domestic & Lifestyle Support Assistants. You will ensure compliance with care industry legislation and procedures, organizational standards, and contribute to the creation of personalized care plans that promote dignity, privacy, and positive outcomes.

Key Responsibilities:

• Support the Registered Care Manager with the growth, management and delivery of care services across the allocated geographical area.
• Ensure services are safe, effective, high quality and compliant with CQC regulations, company policies and best practice.
• Supervise, support and develop a team of Mobile Care Assistants and Mobile Domestic & Lifestyle Support Assistants, including training oversight, staff reviews, spot checks, interviewing, onboarding and induction.
• Collaborate with a multi disciplined team to maintain best practice and keep care administration systems accurate and up to date.
• Deliver excellent service to residents, encourage reviews and feedback, and attend development meetings to discuss and promote available services.
• Support the team in identifying and reporting safeguarding concerns to the appropriate authorities and the in-house compliance team.
• Provide short-notice cover for care calls when required, including staff sickness or annual leave and to work alternate weekends.
• Ensure all scheduled visits are clocked in and out, and updated as necessary on the careline live app on your mobile phone
• Maintain work records, e.g. work sheets, and receipts to support travel expenses and mileage claims.

What We’re Looking For:

• A minimum of 2 years supervisory care experience in a community, field based or home care setting.
• Must hold a minimum of a Level 2 qualification in Health and Social Care (or equivalent) or preferably hold a Level 3, or be willing to work towards it.
• Knowledge of CQC regulations, safeguarding and compliance requirements
• Experience of completing and updating care plans and risk assessments
• Excellent understanding of the elderly care sector and independent living in later life.
• Strong communication, organizational, and problem-solving skills.
• Ability to work autonomously and as part of a team, with flexibility to work remotely or at a development office.
• To cover care, domestic and lifestyle support calls at short notice, if required.
• Be available to work alternate weekends, early morning and evening shifts as required.
• Be able to attend training sessions and staff meetings
• Strong communication, organizational, and problem-solving skills.
• A full UK drivers' licence

Personal Characteristics:

• Calm and caring approach
• Honesty and respect for confidentiality
• Reliability
• Ability to manage your own time
• Professional appearance
• Ability to communicate clearly
• Approachable
• Ability to work as part of a team
• A 'can do' approach to work

UK-based applicants only; sponsorship is not available