Field Care Supervisor

Cera Care Ltd; Colchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

A technology-enabled care provider in Colchester is seeking a Field Care Supervisor to supervise care staff and ensure quality of care. You will engage in client assessments and care planning, supporting vulnerable communities. This full-time role requires strong communication and IT skills, with opportunities for training and development. Benefits include holidays, employee support programs, and a pension scheme.

Benefits

NVQ and in-house training

Employee Assistance Programme

Company pension scheme

25 days holiday entitlement

Mileage allowance

Free uniform

Qualifications

• Fully flexible with proven work history.
• Excellent knowledge of care sector.
• Experience in supervising care staff.

Responsibilities

• Supervise ongoing care and ensure quality.
• Conduct assessments and complete care plans.
• Participate in team meetings and out-of-hours support.

Skills

Good communication skills

Good IT skills

Organised

Flexible

Passionate

Education

NVQ qualification

Job description

Position: Field Care Supervisor

Location: Colchester branch (CO4 9QR)

Contract Type: Full Time, Permanent

Salary: £26,000

About the role:

We are looking for a passionate Field Care Supervisor to become an ambassador for Cera and an extension of our family. You'll carry out initial introductions, construct care plans, conduct client assessments, and shadow Care Workers to monitor the provision of care in terms of quality. It will involve 75/95% of time out in the field and 25/5% in the office for administrative tasks. We have an opportunity to bring service and support to the most vulnerable in our communities and continue on our journey to being the UK's fastest growing technology-enabled care provider.

Responsibilities:

• Responsible for the ongoing supervision on carers
• Ensuring customers' requirements are met
• Ensure your team are skilled and able to deliver a safe quality of care
• Complete meet & greet of all new packages
• Local knowledge of area
• Complete care plans and reviews of them
• Risk assessments
• Audits of MAR charts and Log books
• Complete carer spot checks and field supervisions
• Conducting Carer Interviews and supporting with compliance
• Attend provider meetings and support with business opportunities
• Hands on carer
• Take part in Out of hours on call
• Engage in team meetings

Background and Experience:

• Fully flexible
• Proven work history
• Excellent knowledge of care sector
• Passionate
• Good communication skills
• Good IT skills
• Organised
• NVQ desirable but not essential

Benefits:

• NVQ and in-house Training and development for your role and future Career with us
• We Care our new employee benefits platform which offers shopping discounts and cashback from over 800 retailers
• Employee Assistance Programme
• Mobile phone and other required tech
• Company pension scheme
• 25 days holiday entitlement + bank holidays on top
• Paid DBS/PVG
• We will fund your qualifications but there is a SSSC (Scotland)registration fee to be paid by the employee
• We will fund your qualifications but there is a SCW (Wales)registration fee to be paid by the employee
• Mileage Allowance
• Free uniform
• Service and recognition rewards

About Cera

Cera's vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference.

We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.