Field Care Supervisor

Alcedo Care; Carlisle; On-site; GBP 30,000 - 35,000; Full time

Job summary

Alcedo Care is seeking a Field Care Supervisor to join their team in Carlisle. This role involves supervising care staff, ensuring high-quality service delivery, and maintaining client relationships. The position offers a competitive salary, ongoing development, and support. Join an award-winning team dedicated to improving lives.

Benefits

Mileage contribution of £0.35 per mile

Weekly pay - paid every Friday

Ongoing career development

Blue Light Card offering hundreds of discounts

24/7 support from your local team

Free mental wellbeing support available 24/7

Qualifications

• Minimum 12 months experience in a care role.
• Leadership/supervisory experience preferred.
• A full UK driving licence and access to your own vehicle.

Responsibilities

• Supervise and mentor staff through spot checks.
• Complete service reviews by visiting clients.
• Assist in creating weekly rotas for carers and clients.

Skills

Communication

Organisational

Mentorship

Education

NVQ Level 2 or Level 3 in Health & Social Care

Job description

Alcedo Care is a leading homecare provider of community and nurse-led care services within the North West. We are a family-owned business with family values at the heart of everything we do, and a shared mission to enrich lives and support independence. We're proud to have been voted a Top 20 Home Care Provider within the UK on homecare.co.uk for 5 years running!

Role: Field Care Supervisor

Pay: £30,160 per annum (contracted) + Holidays + Pension

Mileage: £0.35 per mile

Location: Carlisle and surrounding areas

Hours: Field-based and office-based, including mornings, evenings, every other weekend, and on-call duties.

Due to continued demand, we are now expanding our team!

We are seeking a highly motivated Field Care Supervisor to join our Carlisle (and surrounding areas) team and play a key role in our mission to provide outstanding care to our clients.

As a Field Care Supervisor, you will work closely with carers out in the field (surrounding areas of Kendal) and alongside our Registered Manager. You will be a main point of contact for both staff and clients, providing support, supervision, and mentorship, as well as ensuring the highest standards of care delivery and client satisfaction.

Duties And Responsibilities

• Supervision and mentorship of staff including undertaking spot checks on care workers in the field
• Completing competency checks and supporting the delivery of high-quality care at all times
• Completing service reviews by visiting our clients to ensure the smooth running of our care services
• Developing and maintaining strong relationships with the clients we support and their families
• Assisting with the creation of carers' and clients' weekly rotas to support business development
• Providing hands-on care in accordance with best practices, policies, and procedures
• Participating in on-call duties for our emergency out-of-hours service on a shared rota basis
• Working every other weekend as part of your contracted hours
  
  

Requirements

• Minimum 12 months experience in a care role
• NVQ Level 2 or Level 3 in Health & Social Care, or 1 year of leadership/supervisory experience
• A full UK driving licence and access to your own vehicle
• A passion for care and supporting others, with strong communication and organisational skills
  
  

Working With Alcedo Care Gives You The Following

• Contracted salary of £30,160 per year
• Mileage contribution of £0.35 per mile
• Weekly pay - paid every Friday
• Ongoing career development with clear progression opportunities
• Blue Light Card offering hundreds of discounts after 6 months of service
• Carer of the Month awards and ongoing recognition
• 24/7 support from your local team
• Free mental wellbeing support available 24/7
  
  

Ready to take the next step in your care career?

Apply now and be part of an award-winning, compassionate team at Alcedo Care.