Field-Based Product Specialist – Mobility & Accessibility

Accora; Nottingham; On-site; GBP 36,000 - 44,000; Full time

Benefits offered by this job

Company van, phone + laptop provided

Annual leave: 25 days + holidays

Private medical healthcare cover

Training and development opportunities

Uncapped bonus structure

Job summary

Accora is seeking passionate individuals to join our field-based Product Specialist team, representing Accora to customers and end-users across the North and Midlands in England. You will carry out seating assessments, deliver demonstrations and training, and manage your diary to schedule visits and assessments, ensuring high-quality service and the best outcomes for clients.

As the face of Accora, you will support sales, contribute to product development with feedback, maintain demonstration

Qualifications

• Essential: Effective and confident communication skills, with an excellent level of English.
• Ability to work effectively both individually and in a team.
• Ability to use initiative in a variety of challenging situations.
• Good ICT skills, to facilitate CRM activities including phone calls, events and emails.

Responsibilities

• Carrying out seating assessments in the North & Midlands regions of England via home visits, care homes and hospitals with assessment chairs (including bariatric chairs) and beds as required.
• Carrying out demonstration/training sessions and presentations to groups of prescribers as directed by Sales Managers.
• Managing your diary to facilitate client visits and assessments.
• Managing the stock you hold to facilitate scheduled jobs in your diary.
• Assisting colleagues with upstairs deliveries of chairs/beds.
• Completing required administrative work, including following up on quotations and recording assessment outcomes.
• Ensuring that all clients are receiving an excellent level of customer service from Accora.
• Maximising sales activity by supporting the sales team when required.
• Helping to develop new areas of business.
• Maintaining and continually improving relationships with existing clients,particularly with key contacts
• Participating in product development, providing feedback to aid with the launch of new products
• Regular video conferences with head office
• Regular face-to-face meetings at head office – usually every 6 months
• Retaining and maintain demonstration equipment in good condition
• Adhering to relevant quality and regulatory requirements at all times
• Completing company training, including health and safety training, on time and to your best ability.
• Maintaining excellent levels of personal appearance and hygiene at all times

Skills

Communication skills

Teamwork

ICT skills

Customer facing

Driving licence

Education

A-level or equivalent

Tools

CRM software

Job description

Accora is seeking passionate individuals to join our field-based Product Specialist team, representing Accora to customers and end-users across the North and Midlands in England. You will carry out seating assessments, deliver demonstrations and training, and manage your diary to schedule visits and assessments, ensuring high-quality service and the best outcomes for clients.

As the face of Accora, you will support sales, contribute to product development with feedback, maintain demonstration