Field-Based HR Business Partner

Verisure; Manchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

Verisure is seeking a confident HR Business Partner to provide hands-on HR support for the sales branch network across the Midlands. This field-based role involves implementing HR initiatives, managing employee relations, and coaching leaders to enhance local HR capabilities. You'll play a crucial role in cultivating a high-performance culture while ensuring alignment with strategic objectives. Join us to drive engagement and talent development across multiple sites.

Benefits

Subsidised Bupa Private Healthcare

Dental, Optical, Therapy Cash Plan

Contributory Pension

Discounted Gym & Health Club Membership

Enhanced Maternity & Paternity Schemes

Parking Facilities Including Access to EV Charging

Long Service Awards

Birthdays Off

Increasing Annual Leave Entitlement

Employee Referral Cash Reward

Qualifications

• CIPD Level 5 qualified (or working towards) with solid HR generalist experience.
• Strong ER background with confidence in handling a wide range of cases.
• Experience in a field-based HR role, ideally in a sales-led, retail environment.

Responsibilities

• Act as a trusted HR partner to Branch and Territory Managers, providing coaching and support.
• Deliver HR advice on recruitment, onboarding, performance, and exit processes.
• Support and lead on employee relations case management at branch level.

Skills

Coaching

Influencing

Employee Relations

Education

CIPD Level 5

Job description

Job Title:Field-Based HR Business Partner
Location:Midlands (Field-Based: Covering 5-8 Branches)
Department:Human Resources
Employment Type:Full-Time, Permanent 40 Hours Field based

Role

We’re looking for a confident and hands-onHR Business Partnerto support our sales branch network across the Midlands. Covering 5–8 branches, you will work closely withTerritory and Branch Managersto deliver practical, people-focused HR support across all areas of the employee lifecycle.

You’ll play a critical role inimplementing and embedding centrally developed People Plans and HR initiatives within your region, tailoring them to local needs and ensuring effective delivery and engagement.

With a strong initial focus onemployee relations case managementandline manager capability building, this is a field-facing role that will help shape a high-performance, high-engagement culture at branch level.

Key Responsibilities

HR Partnership & Operational Support

• Act as a trusted HR partner to Branch and Territory Managers across your region, providing coaching, challenge, and support.
• Deliver generalist HR advice and support on recruitment, onboarding, performance, conduct, capability, absence, and exit processes.
• Build strong working relationships to become a visible and credible presence across all sites.

People Plan Implementation

• Deploy and embed People Plans and HR initiatives created by the central HR team, ensuring alignment with local priorities and operational goals.
• Translate strategic objectives into local actions and interventions across the territory.
• Track progress and provide feedback to the central HR team on the success and challenges of local implementation.

Employee Relations (ER)

• Support and lead on ER case management at branch level, including investigations, disciplinaries, grievances, and performance issues.
• Work collaboratively with the central ER team to ensure compliance with employment law and internal policy.
• Build capability in line managers to confidently manage ER matters over time.

Line Manager Development

• Coach and guide line managers to build confidence in handling day-to-day people issues.
• Identify gaps in leadership and HR capability and provide practical support and training.
• Promote a culture of proactive people management and early intervention.

Employee Engagement & Talent

• Support local engagement plans and assist in the delivery of national people initiatives such as engagement surveys, action planning, recognition programmes, or DE&I activities.
• Contribute to succession planning and support talent development initiatives within the region.

HR Metrics & Insight

• Monitor key HR data (e.g. attrition, absence, case volumes) to identify trends and inform local action plans.
• Provide insights to regional and central HR stakeholders to influence decision-making.

Requirements

• CIPD Level 5 qualified (or working towards) with solid HR generalist experience.
• Experience in afield-based HR role, ideally in a sales-led, retail, or branch-based environment.
• Strong ER background with confidence in handling a wide range of cases.
• Skilled at coaching, influencing, and developing line manager capability.
• Proven ability to implement HR initiatives and people strategies at a local level.
• Comfortable with frequent travel across the Midlands region (car allowance or company car provided).

Preferred Experience

• Knowledge of working in a fast-paced, target-driven commercial environment.
• Familiarity with UK employment legislation and HR policies.
• Experience supporting multi-site or field teams.

Benefits Package

We’re dedicated to supporting our staff with fantastic benefits as part of your Verisure package. Upon successful completion of your probation period, your benefits will include:

• Subsidised Bupa Private Healthcare
• Dental, Optical, Therapy Cash Plan
• Contributory Pension
• Discounted Gym & Health Club Membership
• Enhanced Maternity & Paternity Schemes
• Parking Facilities Including Access to EV Charging
• Long Service Awards
• Birthdays Off
• Increasing Annual Leave Entitlement
• Employee Referral Cash Reward
• Perkbox (freebies, discounts, and more)
• Employee Alarm Discount
• Cycle to Work Scheme
• Company Socials

Verisure Career Opportunities

A career with Verisure offers far more than just a job. We offer internal mobility, training and development, international opportunities, and tools to help you develop new skills.

Thanks to a strong focus on high quality, ourcustomers are amongst the most satisfied and loyal in our industry.We have some of the strongest growth and retention rates globally in consumer-facing services which demonstrates our exceptional service levels and strong value proposition to our customers.

Diversity & Inclusion

Verisure is an equal opportunities employer. We recognize the richness that diversity brings and encourage applicants from all backgrounds to apply. We champion an inclusive and collaborative culture and empower all employees to succeed and grow. Please reach out to us if you have any specific requirements throughout the recruitment process, we are happy to help.

Ready to join our team and make your dream job a reality? Apply today and we’ll get in touch!

Be you. Be more. Be Verisure.