Field Applications Engineer

Webster & Webster Associates; London; On-site; GBP 50,000 - 80,000; Full time

Job summary

An innovative firm is looking for a skilled Field Applications Engineer to support cutting-edge solutions in mission-critical systems. This role serves as a crucial technical link between product engineering and clients, focusing on designing proof-of-concept systems and advocating for product enhancements. You will engage in delivering technical presentations and ensuring successful customer deployments while troubleshooting complex issues. Join a dynamic team that drives technological innovation and achieves exceptional customer success across various industries. If you are passionate about embedded systems and enjoy customer-facing roles, this opportunity is perfect for you.

Qualifications

• 5+ years in embedded systems or field applications engineering required.
• Strong proficiency in C/C++ and device drivers essential.

Responsibilities

• Develop technical expertise in software platforms and embedded systems.
• Lead solution design and deliver technical presentations to customers.

Skills

C/C++

Embedded Systems

Unix/Linux Internals

RTOS

ARM Architecture

Intel x86 Architecture

PowerPC Architecture

Troubleshooting

Presentation Skills

Problem-Solving

Education

Bachelor’s degree in Computer Science

Master’s degree in Electrical Engineering

Tools

Debugging Tools

Virtualization

Hypervisors

Job description

We are seeking a highly skilled Field Applications Engineer on behalf of our client to support cutting-edge solutions for mission-critical systems. This role bridges technical expertise and customer success, delivering high-value solutions for complex, real-time software environments.

As the vital technical link between product engineering and customers, you will design proof-of-concept systems, advocate for product enhancements, and drive customer success in deploying innovative solutions.

Key Responsibilities

1. Develop deep technical expertise in the company’s software platforms and embedded systems.
2. Lead solution design and architecture consulting for customer projects and partners.
3. Deliver technical presentations, product demonstrations, and proof-of-concept systems to highlight solutions.
4. Provide pre-sales and post-sales technical support, ensuring successful customer deployments.
5. Advocate for customer requirements internally to inform and shape product roadmaps.
6. Troubleshoot and resolve complex technical issues related to embedded systems.
7. Assist in professional services engagements, customer product training, and technical documentation.
8. Support marketing through white papers, blogs, presentations, and event demos.
9. Travel to customer sites as required.

Requirements

1. Minimum 5 years of experience in embedded systems or field applications engineering.
2. Strong proficiency in C/C++ and experience with device drivers.
3. In-depth knowledge of Unix/Linux internals and RTOS.
4. Hands-on experience with ARM, Intel x86, and PowerPC architectures.
5. Familiarity with virtualization, hypervisors, and debugging tools.
6. Excellent troubleshooting, debugging, and problem-solving abilities.
7. Strong communication and presentation skills for customer-facing engagements.
8. Self-motivated and able to work independently without day-to-day oversight.

Preferred Qualifications

1. Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, or related field.
2. Experience in defense, aerospace, automotive, industrial, or safety-critical sectors.
3. Proven pre-sales or customer support experience in complex embedded systems environments.
4. Experience connecting embedded systems to public cloud platforms (Azure, AWS, GCP).

Why Join
You’ll work on cutting-edge embedded solutions that power mission-critical applications. Join a dynamic, collaborative team driving technological innovation and delivering exceptional customer success across industries.