Field Account Executive

Lightspeed Commerce, Inc.; Liverpool; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Equity scheme

Flexible PTO

Private medical insurance

Wellness credit

Mental health support

Volunteer time off

Transit benefit

Job summary

Lightspeed is seeking a motivated Field Sales Account Executive to join the EMEA Hospitality team in Liverpool. You will build relationships, guide hospitality businesses through the Lightspeed journey, and drive long-term partnerships.

You’ll lead territory sales, design tailored presentations, and work with Salesforce to manage pipeline while contributing to revenue growth and customer success.

Qualifications

• Proven Field Sales and Outbound Sales experience in technology/ SaaS or hospitality sales.
• Deep understanding of hospitality industry segments (restaurants, cafés, bars, hotels).
• Solid grasp of sales development best practices: pipeline building, territory planning, lead generation, new business development.
• Strong time management and organisational skills; capable of prioritising and planning.
• Excellent customer service, communication, and presentation skills; track record of meeting/exceeding targets.

Responsibilities

• Develop and maintain deep understanding of Liverpool's hospitality landscape to identify trends and opportunities.
• Shape territory sales plans using market research and insights.
• Engage prospects through in-person meetings, outreach, and tailored presentations to convert them into customers.
• Lead territory with entrepreneurial mindset to deliver revenue growth.
• Guide clients from needs analysis to proposals, contracts and onboarding.
• Deliver presentations showcasing Lightspeed's POS and hospitality tech suite.
• Keep Salesforce data precise and current for reporting and forecasting.
• Drive outbound initiatives and attend industry events to expand qualified leads.
• Provide customer feedback to sales and marketing teams to refine strategies.

Skills

Field Sales

Outbound Sales

SaaS/Tech Sales

Hospitality Industry Knowledge

Lead Generation

Salesforce CRM

Data-Driven Approach

Quota Achievement

Time Management

Tools

Salesforce CRM

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for a motivated and collaborative Field Sales Account Executive to join our growing EMEA Hospitality team. Based in Liverpool, you’ll play a key role in building strong relationships across your region, supporting hospitality businesses in finding the right solutions, and guiding them through their entire journey with Lightspeed - from first conversations to long-term partnerships.

Our Hospitality team is expanding to meet growing demand. After refining our approach at a smaller scale, we’re now excited to grow our team and extend our impact.

What you’ll be doing:

• Develop and maintain a deep understanding of the Liverpool hospitality industry to spot trends and opportunities.
• Leverage market research and insights to shape effective territory sales plans.
• Engage prospects through high-velocity in-person meetings, outreach, and tailored presentations to convert them into loyal customers.
• Lead your territory with an entrepreneurial mindset, delivering consistent revenue growth.
• Guide clients from needs analysis and solution design through proposals, contract agreements, and seamless onboarding.
• Deliver engaging presentations showcasing Lightspeed's POS and hospitality technology suite.
• Keep Salesforce data precise and current to streamline reporting and forecasting.
• Drive outbound initiatives and attend industry events to expand qualified leads.
• Provide customer feedback to sales and marketing teams to refine strategies and achieve collective targets.

And a little bit of….

• Contribute as an integral part of the wider team to achieve organisational goals, even if this means undertaking tasks outside the strict scope of your primary role.

What you need to bring:

• Proven Field Sales and Outbound Sales experience, ideally within technology, SaaS, or hospitality sales.
• Deep understanding of the hospitality industry, including different segments (restaurants, cafés, bars, hotels) and their unique needs.
• Solid grasp of sales development best practices: pipeline building, territory planning, lead generation, and new business development.
• Strong time management and organisational skills - you know how to prioritise and plan your week effectively.
• Excellent customer service, communication, and presentation skills
• A track record of achieving or exceeding sales targets (monthly, quarterly, and annual), contributing directly to regional growth goals.
• Hands-on experience with Salesforce CRM or a similar system to manage leads, opportunities, and sales pipelines.
• Comfortable using data to make informed decisions - you take a data-driven approach to sales performance.
• Highly motivated, competitive, and confident in a quota-driven environment.

What’s in it for you?

Come live the Lightspeed Experience…

• Genuine career growth opportunities based on performance within a company that’s continuously expanding
• Work with highly skilled people who are as passionate about sales & marketing as you are
• An environment that encourages initiatives and leadership
• Work in a team big enough for growth but lean enough to make a real impact
• Fun activities with your teammates & social events throughout the year
• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Lightspeed equity scheme (we are all owners)
• Flexible Paid Time Off - providing you the freedom to take time off however you like
• Private Medical Insurance and cash health plan for optical, dental and more.
• Health & Wellness Credit- expense up to 400 GBP per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the LifeWorks and Modern Health Apps- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• Time off to volunteer and give back to your community
• Transit benefit

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.