Business Development Manager

Lightspeedhq; Greater London; On-site; GBP 45,000 - 75,000; Full time

Benefits offered by this job

Share scheme

Company pension

Health & wellness

Flexible PTO

Mental health support

Parental leave

Language classes

LinkedIn Learning

Volunteer day

Job summary

Lightspeed is seeking a Business Development Manager (BDM) to own our highest-volume inbound sales channel. You will manage the full journey from initial engagement to closing, using predefined packages across hardware, software, and payments.

You will qualify leads, demonstrate products, negotiate, and ensure CRM hygiene to forecast revenue and hit targets.

Qualifications

• End-to-end ownership of the customer journey from inquiry to closing.
• Experience selling hardware, software, and payments packages.
• Proven track record in closing high-volume inbound opportunities.
• Strong CRM and pipeline hygiene.

Responsibilities

• Own the full sales cycle from inbound inquiry to contract and onboarding.
• Qualify leads and assess fit against ICP.
• Demonstrate product with tailored demos.
• Present predefined solution packages to drive decisions.
• Negotiate and close new business to meet targets.
• Maintain accurate CRM records for revenue forecasting.
• Hit core sales metrics including revenue targets and KPIs.

Skills

End-to-end sales

Inbound sales

CRM mastery

Negotiation

Forecasting

Strong communication

Tools

Salesforce

HubSpot

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Are you a high-performing sales professional who thrives in a fast-paced environment? We are seeking an experienced Business Development Manager (BDM) to take full ownership of our highest-volume inbound sales channel.

Unlike traditional split sales roles, this position grants you complete end-to-end ownership of the customer journey—from initial engagement and discovery to product demonstration, negotiation, and closing. You will be responsible for converting high-intent inbound marketing leads into long-term clients, driving core growth across our key revenue segment. Rather than building bespoke proposals for every opportunity, the Business Development Manager sells from a defined package portfolio, allowing them to manage a high volume of opportunities efficiently while delivering a consistent customer experience.

What you will be doing:

• End-to-End Pipeline Ownership: Manage the full sales cycle from initial inbound inquiry through to contract execution and client onboarding.

• Lead Qualification & Discovery: Evaluate inbound marketing opportunities against ideal customer profiles (ICP) to assess fit and commercial value.

• Product Demonstrations: Conduct compelling discovery calls and engage prospects with tailored product demonstrations.

• Package Presentation: Match prospect needs with predefined solution packages (hardware, software, payments) to drive fast decision-making and rapid implementation.

• Commercial Negotiation: Confidently manage objections, present commercial proposals, and close new business to meet or exceed targets.

• CRM & Pipeline Hygiene: Maintain accurate, real-time records in the CRM to ensure accurate revenue forecasting and pipeline tracking.

• Target Achievement: Consistently deliver against core sales metrics, including revenue targets, conversion rates, and activity KPIs.

And a little bit of....

• Contributing as part of the wider team to achieve organisational objectives even if this means doing things that aren’t strictly within the scope of your role.
  

What you need to bring:

• Collaborative and solution-focused, with a strategic mindset and the resilience to navigate challenges and drive results.

• Proven track record in an end-to-end sales role (closing deals independently without relying on separate SDR/AE splits).

• Comfort managing multiple opportunities simultaneously in a fast-paced inbound environment.

• Ability to qualify leads quickly, uncover core customer pain points, and align them with structured product packages.

• Prior experience selling integrated tech solutions (hardware, SaaS, or payment/fintech platforms) is highly desirable.

• Excellent commercial acumen with a history of hitting and exceeding quota targets.

• CRM Mastery: Strong discipline with pipeline management and CRM tools (e.g., Salesforce, HubSpot).

What's in it for you?

You will learn everything about us, our story, the colleagues, our workflow and you will receive a practical onboarding. We have the ability to move fast like an innovative start-up with the expertise and capabilities of a global scale-up. The result: a team of both new and experienced professionals led by supportive and approachable managers who recognise and reward your work.

You will be part of a team that likes to work together, help each other, share insights and achieve success. Before you know it, we'll be celebrating your first deal together!

Come live the Lightspeed experience...

• Genuine career opportunities in a company that’s creating new jobs every day;

• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy, and (not) hungry:

• Lightspeed share scheme (we are all owners)

• Company pension program

• Health and wellness benefit

• Flexible PTO

• Mental health online platform and counselling & coaching services

• Paid leave and assistance for new parents

• Language classes & LinkedIn Learning license

• Volunteer day

Read more about all Lightspeed benefits on our career page

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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