FIE Office Administrator

Fisher Investments; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Fisher Investments is seeking a Fulfillment Technician to manage office tasks such as reception, inventory coordination, and email handling. The role requires commitment, collaboration, and a desire to grow within the investment management industry, providing an excellent opportunity for career development.

Benefits

100% paid premiums for medical and dental plans.

28 days annual leave plus holidays.

Enhanced maternity pay package.

$10,000 family-forming benefit.

Pension plan with company contributions.

Gym subsidy.

Employee Assistance Program.

Ongoing training and educational support.

Qualifications

• Commitment to quality and timelines.
• Desire to build a career in investment management.
• Ability to work across departments.

Responsibilities

• Operate front office reception and manage client interactions.
• Create shipping labels and coordinate office inventory.
• Handle inbound emails and other administrative tasks.

Skills

Collaboration

Time Management

Complexity Management

Job description

The Opportunity:

Fulfillment perform several tasks including reception duties, creating courier/shipping labels, sorting packages/documentation, coordinating office inventory, miscellaneous office tasks and assisting with inbound emails. You will report directly to the team manager and periodically, Fulfillment Technicians will also be involved with other group projects.

The Day-to-Day:

• Operate front office reception, greeting interviews and clients, ensuring their in-office experience is up to required standards
• Create courier/shipping labels for packages sent to and from employees and clients
• Work alongside our Client Operations department sending packages/documentation
• Coordinate office inventory ensuring stock is maintained in-office
• Place inventory orders with external vendors
• Manage our general inbound email inbox, ensuring emails are passed onto an appropriate person to handle
• Coordinate building access passes for visitors and new employees
• Handle other miscellaneous office tasks
• Work alongside our small group of Fulfillment Technicians
• Contribute to group/firm wide projects on an ongoing basis

Your Qualifications:

• Commitment to maintain quality of work while sticking to a timeline
• Comfort working in an environment that values collaboration
• Desire to build a career in the investment management industry
• Manage complexity and coordinate across several departments under strict timelines

Why Fisher Investments Europe:

The global Fisher organisation distinguishes itself by putting clients first, providing unmatched service, and taking a personalised approach to investing. You can feel confident knowing that we align with our clients’ best interests by using a simple and transparent fee structure and recognised European custodians.

It’s the people that make the Fisher purpose possible, and to help our employees meet their long-term goals, we offer an array of benefits, including:

• 100% paid premiums for our top-tier supplemental medical, dental and annual health screening plans for employees and their qualified dependents
• 28 days annual leave, with the ability to purchase up to 3 additional days per year, plus up to 8 paid holidays
• Enhanced maternity pay package with 16 weeks’ top up to full base pay for eligible employees
• $10,000* fertility, hormonal health and family-forming benefit
• A retirement pension plan, featuring a 9% company contribution of base pay with an additional company match of up to 5% of base pay on personal contributions
• Gym subsidy of up to £50 per month
• Employee Assistance Program and other emotional wellbeing services
• A collaborative working environment that practises ongoing training, educational support and employee appreciation events

*Employees residing outside of the US will be eligible for the $10,000 equivalent in their local currency.

FISHER INVESTMENTS EUROPE IS AN EQUAL OPPORTUNITY EMPLOYER