Fibre Quality Specialist

CityFibre; Weston-super-Mare; On-site; GBP 28,000 - 40,000; Full time

Job summary

CityFibre is seeking a Fibre Quality Specialist to join their team. This role involves diagnosing faults across a cutting-edge fibre network and ensuring optimal performance. Candidates will need hands-on experience with fibre installation, strong problem-solving skills, and a valid UK driving license. Along with a competitive salary, a comprehensive benefits package is offered, emphasizing diversity and support for all employees.

Benefits

25 days annual leave

Private medical insurance

Birthday off

Charity support day off

Qualifications

• Strong background in fibre network systems and installations.
• Experience with OTDR / IOLM testing.
• Knowledge of safety protocols and network fault diagnosis.

Responsibilities

• Diagnose and resolve network issues including signal loss.
• Manage and maintain network performance through installations.
• Utilize advanced diagnostic tools for troubleshooting.

Skills

Problem Solving

Fibre Installation

Education

Driving Licence valid in the UK

Job description

Please note this role requires travel, and therefore afully expensed van is included. Covering Weston-Super-Mare, Cheltenham & Charlton Kings, Gloucester, Bath, Chippenham, Melksham, Midsomer Norton, Warminster, & Westbury.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Fibre Quality Specialist

As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.

You’ll receive a competitive salary and an expensed van, a performance related bonus, and a range of benefits to support you across your financial, physical and mental wellbeing.

This is some of what you can expect to be doing:

• Leveraging your hands-on experience with fibre, to manage and maintain network performance
• Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
• Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
• Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
• Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required

What you’ll bring to the role

You'll have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing. You'll also have:

• Core network fault finding problem solving skills
• Experience of auditing safe systems of works
• Experience of OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
• NRSWA – units 2 and 10
• SA001 and SA002 Smart Awards
• Driving licence valid in the UK

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed byWORK180 and we’re a partner ofDiversifying . We have pledged our commitment to the Armed Forces Covenant and we’re a Disability Confident Employer. Working together with our Employee Networks, we’re wholly committed to ensuring that our people’s voices are heard, and that everyone feels a sense of belonging and pride to be a part of CityFibre. If you’d like to explore our culture and values, check outThe CityFibre Way .

What you can expect from us

We want to offer you all the support you need to thrive inside and outside of work. This means giving you the tools to grow your career with us, as well as a comprehensive benefits package that you can adapt to your lifestyle. This includes 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, a range of wellbeing and savings initiatives including private medical insurance, and supportive family friendly and menopause policies.

Additional Information

We want to create a sense of belonging for everyone. We celebrate our differences and work to ensure everyone has the best chance to succeed, starting with our recruitment process. No matter your background, family or carer status, ethnicity, sexual orientation, religion, age, disability, gender, or gender identity, we welcome your application. If you need any support or reasonable adjustments throughout the application process, please email us at [e-mail]. We want to help!