Fibre Quality Specialist

CityFibre; Renfrew; On-site; GBP 30,000 - 38,000; Full time

Job summary

Join a leading fibre network company as a Fibre Quality Specialist, responsible for maintaining and optimizing network performance across Glasgow and Renfrewshire. You will leverage your expertise in fibre technologies to troubleshoot network issues and ensure efficient installations while benefiting from competitive pay and comprehensive benefits.

Benefits

25 days of annual leave

Private medical insurance

Family-friendly policies

Day off on your birthday

Wellbeing initiatives

Charity day off

Qualifications

• Strong background working with fibre.
• Experience auditing safe systems of work.
• NRSWA – units 2 and 10 certified.

Responsibilities

• Diagnosing and resolving network issues and faults.
• Utilising advanced diagnostic tools for troubleshooting.
• Managing complex installations and repairs.

Skills

Core network fault finding

Problem-solving skills

Networking knowledge

Education

Experience with OTDR / IOLM testing

Knowledge of PIA – duct and/or pole installations

Job description

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Please note this role requires travel, and therefore a fully expensed van is included. Covering Glasgow & Renfrewshire.

As the UK’s largest fibre-only network, and its only proven wholesale challenger, we’re busy setting new standards for what digital infrastructure can and should be.

Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, but also help businesses to innovate, provide entire communities with a better foundation for their digital lives, and support economic growth, locally and nationally.

What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Joining us as a Fibre Quality Specialist

As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You’ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.

You’ll receive a competitive salary, an expensed van, a performance-related bonus, and a range of benefits to support your financial, physical, and mental wellbeing.

This is some of what you can expect to be doing:

• Leveraging your hands-on experience with fibre to manage and maintain network performance
• Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service
• Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently
• Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service
• Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required

What you’ll bring to the role

You should have a strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing, and fibre splicing. Additionally, you will have:

• Core network fault finding and problem-solving skills
• Experience auditing safe systems of work
• Experience with OTDR / IOLM testing and knowledge of PIA – duct and/or pole installations
• NRSWA – units 2 and 10
• SA001 and SA002 Smart Awards
• A valid UK driving licence

Diversity, Inclusion & Belonging

We’re a Times Top 50 Employer for Gender Equality. We’re endorsed by and partners of various initiatives. We have pledged our commitment to the Armed Forces Covenant and are a Disability Confident Employer. Working with our Employee Networks, we’re committed to ensuring everyone’s voice is heard and that everyone feels a sense of belonging and pride in being part of CityFibre. To learn more about our culture and values, visit our website.

What you can expect from us

We aim to support your growth both inside and outside of work. This includes providing tools to develop your career and a comprehensive benefits package tailored to your lifestyle. Benefits include 25 days of annual leave, a day off on your birthday, a day off to support a charity or organization of your choice, wellbeing and savings initiatives including private medical insurance, and supportive family-friendly and menopause policies.