Fibre Quality Specialist

CityFibre; Dewsbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fibre network provider is looking for a Fibre Quality Specialist to maintain and improve their network performance. The role includes diagnosing faults, managing installations, and utilizing advanced tools for troubleshooting. Candidates should have strong fibre knowledge, problem-solving skills, and a valid UK driving licence. Benefits include a competitive salary, a fully expensed van, and comprehensive well-being policies.

Benefits

Fully expensed van

Performance related bonus

Private medical insurance

25 days annual leave

Family friendly policies

Qualifications

• Strong background with fibre, including network build and FTTx installation.
• Core problem solving skills in network fault finding.
• Experience with safety auditing.

Responsibilities

• Diagnose and resolve faults across the CityFibre network.
• Manage complex installations and repairs ensuring safety protocols.
• Utilise advanced diagnostic tools for efficient troubleshooting.

Skills

Fibre network knowledge

Fault finding problem solving

Experience auditing systems

OTDR/IOLM testing

NRSWA units 2 and 10

SA001 and SA002 Smart Awards

UK driving licence

Job description

Overview

Please note this role requires travel, and therefore a fully expensed van is included. Covering Bradford, Dewsbury, Halifax, Huddersfield, Leeds & Wakefield. As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Role

Joining us as a Fibre Quality Specialist

Responsibilities

• As our Fibre Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You\'ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
• Leverage hands-on experience with fibre to manage and maintain network performance.
• Diagnose and resolve network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service.
• Utilise advanced diagnostic tools to assess and troubleshoot network issues efficiently.
• Manage complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service.
• Adapt to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required.

Qualifications

• Strong background with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing.
• Core network fault finding problem solving skills.
• Experience auditing safe systems of works.
• Experience of OTDR / IOLM testing and knowledge of PIA - duct and/or pole installations.
• NRSWA - units 2 and 10.
• SA001 and SA002 Smart Awards.
• Driving licence valid in the UK.

Benefits

• Competitive salary and a fully expensed van, plus a performance related bonus.
• Range of benefits to support you across your financial, physical and mental wellbeing, including private medical insurance.
• Comprehensive leave and wellbeing policies: 25 days annual leave, a day off on your birthday, a day off to support a charity or organisation of choice, and family friendly policies (including menopause policies).
• Supportive culture and recognitions: Times Top 50 Employer for Gender Equality, WORK180 endorsement, Diversifying, Armed Forces Covenant, and Disability Confident Employer.