Fibre Quality Specialist

CityFibre; Chatham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading fibre network provider in the UK is seeking a Fibre Quality Specialist to enhance their network operations. The role involves diagnosing and resolving network faults, managing performance, and adhering to safety protocols. Ideal candidates will have extensive fibre knowledge, problem-solving skills, and a valid UK driving licence. This position offers a competitive salary, an expensed van, and numerous benefits including 25 days annual leave and private medical insurance.

Benefits

Competitive salary

Expensed van

Performance-related bonus

25 days annual leave

Private medical insurance

Qualifications

• Strong background working with fibre including knowledge of FTTx installation.
• Core network fault finding problem solving skills required.
• Experience of auditing safe systems of works.
• Experience of OTDR / IOLM testing necessary.
• NRSWA units 2 and 10 required.
• SA001 and SA002 Smart Awards needed.
• Valid driving licence in the UK mandatory.

Responsibilities

• Play a crucial role in operation and maintenance of the CityFibre network.
• Diagnose and resolve faults across the network efficiently.
• Manage and maintain network performance focusing on fibre.
• Utilise advanced diagnostic tools to troubleshoot issues.
• Adhere to safety protocols during installations and repairs.
• Adapt to various working environments and travel as needed.

Skills

Fibre knowledge

Network fault finding

Auditing safe systems of works

OTDR / IOLM testing

Knowledge of PIA - duct/pole installations

NRSWA - units 2 and 10

SA001 and SA002 Smart Awards

UK driving licence

Job description

Overview

Please note this role requires travel, and therefore a fully expensed van is included. Covering Crawley, Brighton, Eastbourne, Hastings, Worthing and Chatham. Prior to appointment, this role is subject to a Basic DBS clearance. This includes verifying your identity, right to work, employment history and criminal record. As the UK's largest fibre-only network, and its only proven wholesale challenger, we're busy setting new standards for what digital infrastructure can and should be. Designed from scratch for the internet, our network is greener, more reliable and ready for the future. The products we provide over it not only lead the market on speed, value and service, they help businesses to innovate, provide entire communities with a better foundation for their digital lives and support economic growth, locally and nationally. What does that mean for you? The opportunity to make internet connections (and daily life) a whole lot better, for a lot of people!

Responsibilities

• As our Fibre Quality Specialist, you will play a crucial role in the operation and maintenance of the CityFibre network. You\'ll be responsible for diagnosing and resolving faults across the network, from the Fibre Exchange to the end-user premises.
• Leveraging your hands-on experience with fibre, to manage and maintain network performance.
• Diagnosing and resolving network issues, including signal loss and physical damage, ensuring minimal disruption and optimal service.
• Utilising advanced diagnostic tools to assess and troubleshoot network issues efficiently.
• Managing complex installations and repairs, adhering to safety protocols, and ensuring tasks are completed promptly on the day of service.
• Adapting to evolving operational needs and diverse working environments, including outdoor installations and network centres, with a readiness to travel when required.

Qualifications

• Strong background working with fibre, including knowledge of network build, FTTx installation, fibre blowing and fibre splicing.
• Core network fault finding problem solving skills.
• Experience of auditing safe systems of works.
• Experience of OTDR / IOLM testing and knowledge of PIA - duct and/or pole installations.
• NRSWA - units 2 and 10.
• SA001 and SA002 Smart Awards.
• Driving licence valid in the UK.

Benefits

We want to offer you all the support you need to thrive inside and outside of work. This includes a comprehensive benefits package that you can adapt to your lifestyle.

• Salary with a competitive package, plus an expensed van and a performance-related bonus.
• 25 days annual leave, a day off on your birthday, and a day off to support a charity or organisation of choice.
• A range of wellbeing and savings initiatives including private medical insurance, and supportive family-friendly and menopause policies.