Fibre Engineer in Ox

JR United Kingdom; Coventry; On-site; GBP 30,000 - 34,000; Full time

Job summary

A leading telecommunications company in the UK is seeking a Fibre Engineer responsible for the installation and servicing of FTTP and client CPE. The ideal candidate will have proven experience in networking engineering, with strong technical skills in FTTP technologies, coupled with excellent customer service abilities. This role offers competitive compensation and a comprehensive benefits package, including full equipment provision and opportunities for personal and professional development.

Benefits

Full equipment provided including company van & fuel card

Company Pension Scheme

Yearly Bonus Scheme

Death in service

Access to career developmental opportunities

Qualifications

• Proven track record in networking engineering environment.
• Experience with optical transmission equipment.
• Knowledge of HSEQ regulations and contract specifications.

Responsibilities

• Install and service FTTP and client CPE across multiple clients.
• Use and maintain fibre splicing machine and related tools.
• Address customer enquiries and resolve issues.

Skills

Customer Service

Problem Diagnosis

FTTP Technologies

Fibre Splicing

Job description

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Circet Ireland & UK have built an ever-growing portfolio of specialist services. We are leading providers to the Telecommunications, Transport Infrastructure and Power Sectors in Ireland and the UK. We are driven to be innovative and proactive in delivering solutions that meet our client’s expectations while not losing sight of their changing requirements. With over 4000 employees across Ireland & UK we continue to bring people together to make this happen.

The Role

The role of Fibre Engineer, reporting to the Fibre Supervisor, is responsible for installation and servicing FTTP and client CPE across multiple clients. You are responsible for installing overhead and underground fibre, using both OR PIA and client specific network. Activities will include using ABF equipment, plant equipment, backfill and reinstatement within customer boundaries, ensuring all H&S standards are being adhered to and the quality standards being met as per the client specification.

Key Duties and Responsibilities

• Use and basic maintenance of a works tablet, fibre splicing machine, Power Meter, Fibre Identifier and Micro Scope. Splicing within loss limits.
• Installation of fibre passive as per the client specification ensuring quality is being adhered too
• Ensure company policies and procedures are followed
• Follow the company Incident Reporting procedure, reporting any incidents and accidents immediately
• Proactively address customer enquiries, resolve issues and obtain customer feedback
• Maintain positive and healthy relationship with various teams to ensure customer service effectiveness
• Participate in training & upskilling of Fibre Engineers and be a role model for junior staff setting an example
• Ensure that the project is fully compliant with the local authority and statutory provisions for the administration of street works legislations

Qualifications, Knowledge and Skills

• Demonstrable experience with a proven track record working in a networking engineering environment
• Advanced knowledge of FTTP and FTTH technologies
• Working with optical transmission equipment
• Sound ability to diagnose problems with existing equipment and fix faults up to resolution
• Ability to communicate fluently with the customers and should possess good customer service skills
• Ability to interpret technical issues through the non-technical description provided by their customers
• Experience blowing fibre, splicing, backfill and reinstatement
• Experience working on the Openreach network using PIAIOSHH / NEBOSH qualified (desirable)
• Sound knowledge of all HSEQ regulations
• Knowledge of contract documentation and specifications

Why work in Circet?

• Be part of a company that encourages involvement, diversity and inclusion
• Be part of a company that nurtures excellence and develops leaders
• Be part of a company that encourages personal development and career progression through our further education programme, mentoring programme and pathway programme
• Be part of a company that is dedicated to making a difference through our Corporate Social Responsibility

BenefitsSalary of £30,725.76 - £33,948.80, dependent on existing accreditations & experience.

• Full equipment provided including company van & fuel card
• Full training can be provided - Whether you are a seasoned Fibre Engineer, or keen on exploring a new and exciting career, we are committed to providing industry-leading training and development for our staff
• Company Pension Scheme – Yearly Bonus Scheme – Death in service – Annual Leave –Access to career developmental opportunities