Fiber Engineer (Home Installs)

VEA Telecoms Ltd; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the fibre broadband sector is seeking a Fibre Home Installation Engineer to join their growing team. This exciting role involves connecting customers to high-speed fibre broadband, ensuring installations are performed to the highest standards while maintaining a strong focus on customer satisfaction. With a commitment to quality and safety, you will be part of a dynamic environment that offers comprehensive training and career progression opportunities. If you have a passion for technology and excellent communication skills, this position is your chance to make a significant impact in the fibre revolution.

Benefits

Competitive salary with performance-based incentives

Comprehensive training

Career progression opportunities

All tools and equipment supplied

Supportive team environment

Qualifications

• Essential certifications in fibre installation are required.
• Previous experience in telecommunications is preferred.

Responsibilities

• Install and configure fibre optic broadband systems in homes.
• Test and troubleshoot systems for optimal performance.

Skills

Problem-solving

Customer service

Technical aptitude

Communication

Education

Fibre installation certifications (SA001, SA002, SA008, SA051C, SA020)

Driving license

Tools

Fibre optic tools

Job description

About the job Fiber Engineer (Home Installs)

Job Title: Fibre Home Installation Engineer

Location: Birmingham, UK

Start Date: 8th January 2025

Company: VEA Telecoms

About Us:
VEA Telecoms is a rapidly expanding fibre broadband contractor dedicated to delivering exceptional connectivity to homes and businesses. Join us as we embark on an exciting new contract in the new year, offering you the opportunity to grow your career within the dynamic fibre industry.

Job Description:
As a Fibre Home Installation Engineer at VEA Telecoms, you will play a crucial role in connecting customers to high-speed fibre broadband. You'll ensure installations are carried out efficiently, to the highest standards, and with a customer-focused approach, as you will be working inside clients' homes.

Responsibilities:

1. Installing and configuring fibre optic broadband systems in residential properties.
2. Testing and troubleshooting to guarantee optimal system performance.
3. Educating customers on system usage and addressing any queries.
4. Adhering to safety and quality standards during installations.
5. Maintaining accurate records of completed work and reporting issues promptly.

Requirements:

1. Certifications: SA001, SA002, SA008, SA051C, SA020, Confined Spaces, and NSWRA/SLG are essential.
2. Previous experience in fibre installation or telecommunications is preferred.
3. Strong technical aptitude and familiarity with fibre optic tools and systems.
4. Excellent problem-solving and troubleshooting skills.
5. Outstanding communication and customer service abilities.
6. Full UK driving license.

What We Offer:

1. Competitive salary with performance-based incentives.
2. Comprehensive training and career progression opportunities.
3. All tools and equipment supplied.
4. A supportive and collaborative team environment.

How to Apply:
If you're ready to join a dynamic team and play a key role in an exciting fibre installation project, we'd love to hear from you! Please send your CV and a brief cover letter outlining your experience and interest in the role to [e-mail].

Don't miss the chance to be part of the fibre revolution with VEA Telecoms!