Festive Retail Associate - Customer Service & Stock

Boots; Chester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Generous employee discount acrossBoots

Discounts at nationwide retailers

24/7 counselling and wellbeing support

Job summary

Boots in the United Kingdom is seeking a Seasonal Customer Advisor for busy London stores during the festive period. You’ll welcome customers, help them find gifts, and ensure smooth checkout experiences across tills and self-checkouts.

This temporary role requires flexibility for peak shopping times, Bank Holidays and a positive, team-focused attitude. You’ll assist with replenishment, stockroom organization, and keep the store looking its best while delivering great service.

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, Boxing Day and New Year’s Day.
• Customer-focused and enjoys talking to people to ensure a great experience.
• Team player who supports others and helps the store run smoothly.

Responsibilities

• Welcome customers, understand their needs and help them find the right products, gifts, services and offers.
• Create memorable customer experiences through friendly, personalised service.
• Help customers complete purchases using tills and self-checkouts.
• Replenish stock and keep shelves full.
• Support deliveries and stock in the stockroom.
• Keep the store and shopping areas looking their best.
• Work across different areas of the store and support your team wherever help is needed.

Skills

Customer-focused

Team player

Operations ready

Proactive attitude

Resilient

Energy and stamina

Confident asking questions

Tech-savvy

Boots familiarity

Job description

Boots in the United Kingdom is seeking a Seasonal Customer Advisor for busy London stores during the festive period. You’ll welcome customers, help them find gifts, and ensure smooth checkout experiences across tills and self-checkouts.

This temporary role requires flexibility for peak shopping times, Bank Holidays and a positive, team-focused attitude. You’ll assist with replenishment, stockroom organization, and keep the store looking its best while delivering great service.