Festive Floor Staff

Grand Cafe; City of Edinburgh; On-site; GBP 40,000 - 60,000; Part time

Job summary

A popular restaurant in Edinburgh is seeking Festive Temp Floor Staff to deliver excellent service during the holiday season. Ideal candidates should have a passion for customer service and the ability to thrive in a fast-paced environment. Responsibilities include taking orders and maintaining cleanliness. The role offers competitive pay, tips, and opportunities for further employment.

Benefits

Competitive hourly rate

TRONC electronic tips

Wagestream access

Full training provided

Staff meals and festive perks

Qualifications

• Prior experience in a customer-facing role is preferred but not essential.
• A passion for delivering excellent customer service.
• Ability to work well under pressure in a fast-paced environment.

Responsibilities

• Provide outstanding customer service with a friendly and welcoming attitude.
• Take orders and serve food and drinks efficiently during peak festive hours.
• Ensure tables and dining areas are kept clean and well-presented.

Skills

Customer service

Communication

Teamwork

Job description

Social network you want to login/join with:

Grand Cafe, 20 North Bridge, Edinburgh, Edinburgh, EH1 1TR

Position: Festive Temp Floor Staff
Location: Grand Cafe, Edinburgh
Contract Type: Temporary (Seasonal)
Salary: Competitive
Start Date: 25th November 2024
End Date: 1st January 2025

About Grand Cafe

Named for the ground-breaking national newspaper that took up residence in these beautiful Baroque buildings, The Scotsman Hotel of today is a luxury hotel retaining many of its original features, including luxurious floor-to-ceiling wood-panelled rooms, grandiose marble staircase and stained-glass windows. Although our hotel is steeped in history and known for its classic luxe feel, we reflect the dynamic and forward-thinking city in which we operate. The Scotsman Hotel is also home to the Grand Café one of the cities favourite eateries with offers thar evolves throughout the day, from a bustling brunch service to smart cocktails and atmospheric dining until late

The Café offer evolves throughout the day, from a bustling brunch service which runs until 12pm, with some of our favourite dishes available all the way through until late.

About Us:
The Scotsman Group is a leading name in Scottish hospitality, renowned for our vibrant venues and outstanding service. This festive season, we’re gearing up for an exciting time, and we need passionate, energetic floor staff to help us deliver exceptional experiences to our guests. From bustling restaurants to lively bars, you'll be part of a team creating unforgettable moments during the most wonderful time of the year.

The Role:
As part of our Festive Floor Staff team, you’ll be at the heart of our festive celebrations. Your role will involve delivering excellent service to our guests, ensuring their experience is seamless from the moment they step through our doors.

Key Responsibilities:

Provide outstanding customer service with a friendly and welcoming attitude.

Take orders and serve food and drinks efficiently during peak festive hours.

Ensure tables and dining areas are kept clean and well-presented.

Support bar and kitchen teams during busy periods.

Handle payments and provide an accurate till service.

Engage with customers, offering menu suggestions and answering any queries.

Assist with event setups and special festive functions.

Requirements:

Prior experience in a customer-facing role is preferred but not essential.

A passion for delivering excellent customer service.

Ability to work well under pressure in a fast-paced environment.

A team player with great communication skills.

Flexible availability, including evenings, weekends, and key festive dates (including Christmas and New Year).

A positive attitude and a commitment to making the festive season magical for our guests.

What We Offer:

Competitive hourly rate with opportunities for tips and overtime.

TRONC electronic tips – Our staff keep 100% of tips earned in venues.

Wagestream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.

Full training provided to ensure you're prepared for the festive rush.

A vibrant and supportive work environment.

Staff meals and festive perks throughout the season.

The opportunity to gain experience with one of Scotland’s top hospitality groups.

Opportunities for further employment after the festive period.

Next Steps:
Ready to make this festive season unforgettable? Apply now and one of our friendly team will be in touch.

Join the Scotsman Group for a festive season filled with fun, energy, and unforgettable moments!