Festival Security - London

FGH Security; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

An established industry player is seeking Festival Security Officers to join their dynamic team for various iconic events this summer. The role involves ensuring the safety of attendees, managing crowd control, and providing excellent customer service. Ideal candidates will possess an SIA Door Supervision Licence and a passion for security. This position offers a unique opportunity to work at renowned festivals while being part of a company committed to raising standards in the security industry. Join a supportive team that values training and employee welfare, ensuring a fulfilling work experience.

Benefits

Instant access to wages

Discounts in high street retailers

Access to training courses and qualifications

Varied deployments across multiple sectors

Real Living Wage Employer

Qualifications

• Clear passion for Keeping People Safe and understanding of security risks.
• Excellent interpersonal, customer service, and communication skills.

Responsibilities

• Controlling access points and site perimeter patrolling.
• Crowd management and ensuring safety plans are adhered to.
• Delivering approachable customer service and monitoring suspicious behavior.

Skills

Interpersonal Skills

Customer Service Skills

Communication Skills

Understanding of Security Risks

Passion for Keeping People Safe

Education

SIA Door Supervision Licence

Job description

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About The Role
Position: Festival Security
Schedule: Various shift patterns available through the summer
Hourly Rate: £13.10 - £14.68* (*hourly rate inclusive of holiday pay)
Interview and Induction Location: In person at FGH Security's London Office
Contract Type: Fixed-term ending 30/09/2025

At FGH Security we pride ourselves in our core values, they guide everything we do. We are looking for new Festival Security Officers who champion our values to join our team.

Don't waste the summer! Join #TeamFGH, Keeping People Safe at Glastonbury, Beat-Herder, Kendall Calling, Boardmasters, Gottwood and many other iconic events and festivals.

An SIA Door Supervision Licence is essential for this role.

Main Duties

• Controlling access points and site perimeter patrolling.
• Ingress control – ticket validation, physical body and bag searches, crowd control, refusal of guests when behaviour/suitability is not in line with event house rules/policies.
• Crowd management – foot traffic direction, escorting and ejecting guests, maintaining order, subduing anti-social behaviour, ensuring crowd safety plans are adhered to.
• Deliver approachable customer service and support.
• Monitor and report any suspicious behaviour/take appropriate action.
• Egress control.
• Reporting and recording details of irregularities, incidents, searches and patrols.
• Protection of assets and prevention of losses.

About You
The ideal candidate will need to:

• Have a clear passion for Keeping People Safe.
• Have a good understanding of security risks and threats present at events and festivals.
• Have excellent interpersonal skills.
• Have excellent customer service skills.
• Have excellent verbal and written communication skills.
• Love training: we have a learning culture and are rigorous in upskilling ourselves and others.
• Be happy camping and able to provide essential camping kit.

If successful, you will be subjected to security screening in accordance to BS7858:2019.

About FGH Security
We were founded in 2003 with the aim of raising the standards in the UK Private Security Industry. Our primary mission is KEEPING PEOPLE SAFE across multiple industry sectors whilst looking after our people and constantly striving to improve both the employee and customer experience.

FGH Benefits And Welfare
Our core values define all our actions and guide our decisions in all aspects of Keeping People Safe. Our first and most important value is Look After The Team as our biggest asset is our people. We are an innovative business always aiming to raise the standards.
Just a few of the ways we support our team:

• Instant access to wages: you can draw on up to 50% of earned salary before payday.
• Latest software: Making shift scheduling, team communications, and access to documents/payslips easier and user friendly.
• Discounts in high street retailers, gyms, and more.
• Our training never stops: We are an accredited training provider. Our team can access a variety of courses, qualifications, and progression opportunities.
• Varied deployments across multiple industry sectors.
• ACS Accredited.
• MIND Employer.
• Real Living Wage Employer.

FGH Security is committed to the fair treatment of its team members, potential team members and users of our services, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Other, Information Technology, and Management

Industries

• Security and Investigations