Female Support Worker

HomeCare Direct Limited; Long Melford; Remote; GBP 7,500 - 15,000; Part time

Benefits offered by this job

Paid training

24/7 support from care leads/nurses

Pension & recognition for long service

Wellbeing support (Blue Light Card & E

Career development

Enhanced pay for bank holidays

Job summary

HomeCare Direct Limited is seeking a compassionate Personal Assistant to support a young man with complex health needs in his Suffolk home and community. The role focuses on personal care, medication and daily routines, with training provided to follow the client’s care plan.

The client’s routines are important, and PAs must be calm, reassuring, and adaptable to changes, including occasional day trips and overnight stays. Driving is desirable and eligibility to work in the UK is required.

Qualifications

• Eligible to work in the UK; Home Care Direct does not offer sponsorship or work visas.
• Full UK driving licence is desirable.
• Experience with learning disabilities/autism.
• Prepared to support personal care and catheter care.
• Medication/first aid/food hygiene.
• Calm and reassuring, particularly when client is anxious or needs repetition.
• Observant and able to recognise when client may be unwell or in pain.
• Respectful of client’s privacy, dignity, independence and choices.
• A good communicator willing to work with PA and family team.
• Prepared to undertake relevant training and follow client’s care plans.

Responsibilities

• Support the client to maintain independence, dignity in home and community.
• Provide support with personal care, medication and daily routines.
• Assist with bladder care and self-catheterisation per the client’s care plan.
• Support with complex health needs, recognising and responding to pain.
• Provide a calm, patient and reassuring approach around routine changes.
• Encourage and support participation in meaningful activities for him.
• Support with community activities, walks, coffee outings, family visits, church and train travel.
• Help with meal preparation and everyday tasks within his home.
• Understand his communication, routines and preferences and build a positive relationship.
• Work with family and PA team to provide consistent, person-centred support.
• Be flexible to support occasional day trips, respite and overnight stays.
• Follow the client’s care plan with full training and guidance.

Skills

Kindness

Reliability

Patience

Respectful

Calm communicator

Job description

Assington, United Kingdom | Posted on 05/10/2026

L ocation: Suffolk,CO10
Hours: 10 hours per week
Flexibility: Some flexibility is required to bank contracted hours foroccasional day trips. There may also be opportunities for additional hours tosupport respite and overnight stays.

Typical shift pattern may include:

• Half a day at the weekend or on a Friday
  
• One weekday evening
  
• Occasional day trips using banked contracted hours
  

Pay Rates

Shift

Hours

Rate

Monday toSunday

07:00 to22:00

£14.50per hour

BankHolidays

07:00 to22:00

£21.75per hour

07:00 to22:00

£29.00per hour

Monday toSunday sleep-in

22:00 to07:00

£12.71per hour

BankHoliday sleep-in

22:00 to07:00

£19.07per hour

22:00 to07:00

£25.42per hour

Be the Difference in Someone’s Day

If you’re a compassionate, patient and proactive PersonalAssistant (PA) or Health Care Assistant (HCA) who is confident supportingsomeone with complex health needs while promoting their independence, thiscould be the role for you.

Meet Our Client

The client is a friendly and sociable young man who lives independentlyin his own maisonette next to his family home in the Suffolk countryside. Hevalues his privacy and independence and enjoys spending time with family, goingfor walks and coffee, making meals, attending church and meetings, travellingby train and getting out into the community.

He has mild cerebral palsy, autism, a learning disability, complexbladder and renal needs, severe neuropathic pain and asymptomatic congenitalheart disease, which is regularly monitored by his medical team.

The client requires support with personal care, medication, dailyroutines and bladder care, including assistance with self-catheterisation andfollowing a structured bladder-care routine. He has a detailed care plan inplace, and full training and guidance will be provided.

Due to his autism, the client has strong routines and preferences andmay require reassurance, repetition and preparation when plans or routineschange. He can also experience significant pain which he may communicate inless obvious ways, so it is important that his PAs take the time to get to knowhim and understand his individual presentation.

His PAs also play an important role in helping him initiate activities,access the community and maintain his independence. He is supported by a smallPA team alongside his family, who live close by.

About the Role

· Support the client to maintain his independence,choice and dignity within his own home and the community.

· Provide support with personal care, medication anddaily routines.

· Assist with bladder care and self-catheterisation,following the client’s structured care plan.

· Support the client with his complex health needs,including recognising and responding appropriately when he is experiencingpain.

· Provide a calm, patient and reassuring approach,particularly around changes to routines or plans.

· Encourage and support the client to initiate andtake part in activities that are meaningful to him.

· Support with community activities, walks, coffeeoutings, family visits, church, meetings and train travel.

· Help with meal preparation and everyday taskswithin his home.

· Take the time to understand his individualcommunication, routines and preferences and build a positive, trustingrelationship.

· Work alongside his family and existing PA team toprovide consistent, person-centred support.

· Be flexible to support occasional day trips,respite and overnight stays where required.

· Follow the client’s detailed care plan, with fulltraining and guidance provided.

About You

• Kind,reliable, patient and respectful in your approach
  
• Eligibleto work in the UK. Home Care Direct does not offer sponsorship or workvisas
  
• FullUK driving licence is desirable
  
• Experiencewith learning disabilities/autism
  
• Beprepared to support personal care and receive training for cathetersupport and bladder washouts
  
• Medication/first aid/food hygiene
  
• Calm and reassuring, particularly when theclient is anxious or needs repetition and reassurance.
  
• Observantand able to recognise when the client may be experiencing pain or becomingunwell.
  
• Respectfulof the client's privacy, dignity, independence and choices.
  
• Agood communicator who is willing to work as part of a close-knit PA andfamily team.
  
• Preparedto undertake relevant training and follow the client's individual careplans.
  

Why Join Us?

• Paidtraining including Safeguarding, hoisting, and more
• 24/7support from Regional Care Leads and Nurses
• Pensionand recognition for long service
• Wellbeingsupport including Blue Light Card and an Employee Assistance Programme
• Opportunitiesfor career development
• Enhancedpay for Bank Holidays

Every shift you work makes a genuine difference. You will besupported, valued, and part of a team that recognises your contribution.