Female* Crisis House Peer Support Workers

Missing Link; Bristol; On-site; GBP 26,000; Full time

Job summary

Missing Link is seeking a Female Crisis House Peer Support Worker to join their Mental Health Service in North Wiltshire. This full-time role involves delivering person-centred support to women in recovery, managing crises, and collaborating with health professionals. Join us in making a meaningful impact in the lives of women experiencing mental health challenges.

Benefits

Up to 30 days annual leave

3 extra holidays including International Women's Day

Excellent development and training opportunities

Employer pension contribution

Cycle to Work Scheme

Health and Wellbeing programme

Qualifications

• Experience in mental health support or personal lived experience managing mental health issues.
• Understanding of cultural diversity and its impact on service delivery.
• Skills in managing difficult conversations.

Responsibilities

• Deliver person-centred support and develop care plans focused on recovery.
• Assist in crisis management and provide harm-minimisation support.
• Engage with multi-disciplinary teams for timely intervention.

Skills

Cultural sensitivity

Crisis management

Empathy

Advocacy

Job description

We have a rewarding opportunity available for a Female* Crisis House Peer Support Worker to join our team across Bath & North East Somerset, Swindon and Wiltshire (BSW) based in North Wiltshire. You will join us on a full-time, permanent basis working 37.5 hours per week across rotating shifts Monday to Sunday including days, evenings and sleep-ins, to meet the needs of the Service. In return, you will receive a competitive salary of £25,116 per annum plus benefits.

Established in 1999, Next Link is the leading provider of domestic abuse services to women and children in Bristol and South Gloucestershire. At Next Link we are committed to providing holistic, empowering and personalised support and advocacy to women and children experiencing domestic abuse. With a focus on survivor's safety and recovery; we believe the provision of flexible support tailored to survivor's need's can be transforming, helping to maximise independence and self-determination so survivors can make informed choices.

In Return For Joining Us, We Will Offer You

• Up to 30 days annual leave (depending on length of service)
• 3 extra holidays including International Women's Day
• Excellent development and training opportunities
• Employer pension contribution (minimum 5% of your gross salary)
• Mindful Employer Plus Scheme
• Cycle to Work Scheme
• Long Service Awards
• Health and Wellbeing programme
  
  

About The Role

We are looking to recruit 5 Female* Peer Support Workers at our Mental Health Service in North Wiltshire. You will work as part of the new Mental Health Framework that will sit alongside and compliment those provided by primary and secondary care, as a key partner within the Mental Health and Wellbeing Partnership (a collaboration of voluntary organisations including Alabarè, Second Step and Nilaari). Make a difference to someone's life with a fulfilling role at Alabarè.

Key duties and responsibilities of our Crisis House Peer Support Worker:

• Deliver person-centred support, collaboratively developing and reviewing care plans focused on recovery and personal goals.
• Work inclusively and equitably with all service users, ensuring cultural sensitivity, challenging stigma, and advocating where needed.
• Monitor mental health, ensuring timely intervention, engaging with multi-disciplinary teams, and offering harm-minimisation support.
• Assist in crisis management, responding to emergency situations with calm, professional intervention.
• Promote coping mechanisms and self-management strategies that encourage independence and resilience.
• Work within a recovery and psychologically informed approach, supporting women to maximise their safety, independence and wellbeing
• Liaise effectively and collaboratively with all appropriate agencies and community groups
• Take part in the assessment of women referred to the service; including gathering additional information from supporting agencies
• Build trust and rapport by utilising personal lived experience to provide emotional and practical support.
  
  

This is not an exhaustive list of your duties and outlines the general ways in which it is expected you will meet the overall requirements of this post.

What we are looking for in our ideal Crisis House Support Worker:

• Have a passion to make a real difference to how services are delivered and outcomes for those using services
• Believe that recovery is a reality and hold hope for women
• Skilled in managing difficult conversations with the ability to hold boundaries
• An understanding of cultural diversity
• To have a strong understanding of the needs of people with mental health problems
• You must have a understanding living with and managing mental health issues or supporting someone in emotional distress, including understanding the barriers to meaningful living
• An understanding of when and where to signpost is essential
• A full driving licence (to include business use) and access to transport
  
  

If you are motivated, resourceful and passionate about Mental Health, please apply now to join us as our Female* Crisis House Peer Support Worker and contribute to the valuable work Missing Link and its wider services, delivering hope and support to Women in a Mental Health Crisis.

How To Apply

Pleasedownload the application pack from our website and complete the application form. Please submit your application by 9am Friday 20th June 2025. Please do not send CVs. Interviews will be held w/c Monday 7th July 2025.