Female Bank Support Worker

Cygnet; North East; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading mental health service provider in the UK seeks a Female Bank Support Worker to join their team in Darlington. The role involves delivering compassionate care to individuals with complex mental health needs. Candidates should be excellent communicators with a passion for empowering service users. Enjoy competitive pay and numerous benefits, including discounts and healthcare support. Full-time hours with flexibility are offered.

Benefits

Flexible working schedule

Employee discount savings

NHS and blue light discount

Cycle to Work scheme

24-hour free GP helpline

Discounted gym membership

Free meals on-site

Qualifications

• Ability to empower and support service user independence.
• Experience in providing emotional and physical support.
• Capacity to maintain a safe and clean environment.

Responsibilities

• Offer enhanced care tailored to individual needs.
• Assist with medical and welfare needs.
• Report on medical needs as required.
• Provide emotional guidance and encouragement.

Skills

Communication

Empathy

Teamwork

Sensitivity

Job description

Overview

Pay £12.37 per hour plus 12.1% holiday allowance. Hours: Full time. Contract: Bank. Role: Other Qualified Professional. Posted 9 Oct 2025. Closes 5 Nov 2025.

Job Description

We are looking for an outstanding Female Bank Support Worker with a passion for delivering excellent care. You'll have the opportunity to work bank shifts at Kensington Gardens in Darlington, which provides four tenancies. The service focuses on empowering individuals with complex mental health needs, learning disabilities, autism, and challenging behaviours to live more independently.

Note: Due to the occupational needs and the demands of the service, we are only able to accept female applicants for this role.

At Cygnet, our perks go beyond pension schemes and professional development. You'll also enjoy shopping, travel and leisure discounts, as well as a range of healthcare and financial benefits to support you both in and out of work.

Apply now to enjoy flexibility while delivering high-quality care and making a positive difference to our service users and their families.

Your day-to-day

• Offer enhanced care with a flexible learning approach for all the people in our care
• Provide guidance and encouragement through physical and emotional support
• Learn about individuals' specific needs and provide help in the most appropriate way
• Assist with medical and welfare needs
• Report on medical and welfare needs as required
• Safeguard
• Maintain a safe, clean environment for all

Why Cygnet?

• Flexible working with the opportunity for overtime
• Regular coaching and appraisal
• Expert supervision and peer support
• NHS and blue light discount
• Employee discount savings and Cycle to Work scheme
• 24 hours free GP helpline
• Discounted gym membership
• Free eye tests
• On-site benefits including free meals
• Plus much more

You are

• Genuinely driven with a desire to make a real difference in people's lives
• An excellent communicator and a good team player
• Sensitive and intuitive with the energy to provide a trusting, stimulating and varied environment
• Passionate about empowering and supporting service user independence

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you'll have the chance to make a real impact on patients, service users and their families.

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