Fees Management Assistant (Maternity Cover)

Active Care Group; Darlington; On-site; GBP 25,000 - 35,000; Full time

Job summary

Active Care Group, the UK’s 4th largest independent provider in neuro and mental healthcare, is seeking a Fees Management Assistant for a 12-month fixed-term contract. This role involves managing fee uplifts, ensuring accurate billing, and requires strong communication skills and healthcare experience. Join a passionate team dedicated to supporting individuals in care.

Benefits

Birthday off

Active Learning Hub

Active Reward App

Confidential Employee Assistance Programme

Medicash Health Plan

Recognition through Active Awards

Enhanced Sick & Maternity Pay

Refer a Friend Scheme

Qualifications

• Experience in healthcare fee management.
• Ability to work autonomously.
• Strong accuracy and analytical skills.

Responsibilities

• Negotiate fee uplifts with stakeholders and maintain accurate records.
• Provide reports on fee progress and future projections.
• Resolve discrepancies in expected fees.

Skills

Communication

Interpersonal skills

Attention to detail

Emotional intelligence

Analytical skills

Education

Previous experience in a similar role within healthcare

Tools

Excel

Job description

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Fees Management Assistant (Maternity Cover), Darlington

Client: Active Care Group

Location: Darlington, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

3a1a70d1a050

Job Views:

5

Posted:

25.06.2025

Expiry Date:

09.08.2025

Job Description:

Come and join the UK’s 4th largest independent provider in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We have a wonderful opportunity for a Fees Management Assistant within our friendly and supportive Commercial Finance Team based in our Darlington Support Centre. This role is a 12-month fixed-term contract to cover maternity leave. You will be supporting the fee uplift and management process across the Group, securing income and annual % uplifts for our Residential and Care in the Home packages.

Everyone who works here is part of a passionate and positive team, driven by the same desire and commitment to support the people we care for and lead the lives they want to. A truly rewarding, fulfilling career in care awaits you when you become a member of the Active Care Group family.

What you'll be doing:

• Communicate and negotiate annual fee uplift expectations to ICBs, Local Authorities, and private clients.
• Discuss with service managers and colleagues to help with costing.
• Communicate with funders and follow up as required.
• Keep accurate and organized records of communication with funders and others regarding fees.
• Keep accurate records of any agreed fees and inform relevant colleagues to ensure accurate billing.
• Provide monthly/weekly reports on progress and future fee increase projections.
• Help resolve discrepancies in expected fees and actual receipts.
• Build relationships with units to ensure receipt of required information.

What you'll have:

• Previous experience in a similar role within healthcare.
• Good understanding of LA funding processes.
• High accuracy and attention to detail.
• Strong communication skills, interpersonal skills, and emotional intelligence.
• Ability to work autonomously and flexibly.
• Positive attitude and can-do approach.
• Strong Excel, analysis, and presentation skills.

We are committed to providing reasonable facilities for individuals with disabilities to participate in applications and interviews. We are a Disability Confident employer.

What to look forward to:

• Birthday off
• Active Learning Hub with e-learning and face-to-face training
• Active Reward App with discounts and savings
• Confidential Employee Assistance Programme Helpline & App
• Medicash Health Plan for you and your family
• Recognition through Active Awards
• Enhanced Sick & Maternity Pay
• Refer a Friend Scheme with up to £1000 reward