Fees Finance Assistant

i2i Recruitment; Cheltenham; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Term-time schedule

Sports facilities access

School lunch provided

Pension scheme

Supportive educational environment

Strong academic community

Job summary

i2i Recruitment is seeking a finance administrator to join a busy school finance team. You will prepare termly fee bills, reconcile accounts, and manage parent communications about fees and payments.

The role requires strong data management, debt collection experience, and excellent organisation. A supportive school environment and term-time schedule are offered.

Qualifications

• Proven experience in accurate data management and finance support.
• Experience in debtor management and collections processes.
• Ability to work efficiently under pressure and meet deadlines.
• Confident, self-motivated and highly organised with a professional attitude.
• Excellent communication and customer service skills are essential.

Responsibilities

• Prepare and issue accurate termly fee bills for pupils.
• Reconcile billing accounts and maintain fee records.
• Manage communications with parents regarding fees and payments.
• Respond promptly to queries by email and phone.
• Support efficient billing and collection processes.
• Administer Direct Debit collections and recover failed payments.
• Monitor overdue accounts and follow up on payment plans.
• Assist with process improvements and system updates.
• Support audits and perform ad hoc administrative duties.

Skills

Data management

Debtor management

Under pressure

Organised

Communication

Office software

Education

AAT or equivalent

Tools

Office 365

Word

Excel

Email

Job description

WHAT'S IN IT FOR YOU?

• Competitive salary package
• 37.5 hours per week with term-time schedule
• Use of college sports facilities during allocated times
• School lunch provided during term time
• Access to pension scheme (subject to probation)
• Opportunity to work in a supportive educational environment
• Contribute to a respected independent school with strong academic and extracurricular activities

MUST HAVE'S

• Previous finance experience with accurate data management
• Experience in debtor management and collections
• Ability to work efficiently under pressure and meet deadlines
• Confident, self-motivated, and highly organised
• Excellent communication and customer service skills
• Proficient in Office 365, Word, Excel, and Email
• Team player with a professional attitude

NICE TO HAVE'S

• Experience in fees administration or school finance
• Familiarity with school billing systems (e.g., iSAMS, Pass, Evolve)
• Knowledge of Direct Debit collections
• Relevant professional qualification (e.g., AAT or equivalent)

SO, WHAT WILL YOU BE DOING?

• Preparing and issuing accurate termly fee bills for pupils
• Reconciling billing accounts and maintaining accurate fee records
• Managing communications with parents regarding fees and payments
• Responding promptly to queries via email and telephone
• Supporting and maintaining efficient billing and collection processes
• Administering Direct Debit collections and recovering failed payments
• Monitoring and following up on overdue accounts and payment plans
• Assisting with process improvements and system updates
• Supporting audits and handling ad hoc administrative duties

HELPFUL EXTRAS

• Opportunities for professional development
• Progression within a reputable school environment
• Engagement with a vibrant community of staff and pupils

Our mission of 'Making Recruitment Personal' also means making recruitment fair. As a result, we are committed to reviewing every application with a sense of diversity and inclusion. We strive to personally connect with each applicant, but due to the number of applications we receive, this is not always possible. We will still aim to update you on your application, regardless of if it's successful.