FB Assistant

Leonardo Hotels; Greater London; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Room rate discounts across UK & Europe

Recognition vouchers

Talent referral scheme

Thank You Week activities

Wellbeing calendar

Training and progression programmes

Job summary

Leonardo Royal Hotel London St Pauls is looking for a friendly and proactive Food and Beverage Assistant to be a face of the hotel, delivering first-class hospitality in our restaurant and bar and working with a vibrant team.

You will bring warmth and energy to guest interactions, help ensure guests have an excellent experience, and communicate confidently with both guests and colleagues. This role offers staff perks and clear progression paths within the Leonardo Hotels group.

Qualifications

• Hospitality experience or willingness to learn in a busy hotel setting.
• Strong guest-facing communication and rapport-building abilities.
• Ability to work as part of a vibrant team in a fast-paced environment.

Responsibilities

• Welcome guests with warmth and professionalism in the restaurant and bar.
• Ensure guests have a great experience and want to return.
• Engage confidently with guests and colleagues to support service delivery.

Skills

Guest service

Communication

Teamwork

Friendly demeanor

Can-do attitude

Job description

## FB AssistantApply: Leonardo Royal Hotel London St Pauls: Variable time: Posted Today: JR105936Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Food and Beverage Assistant, you’ll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! You’ll be working as part of a vibrant team to deliver first-class hospitality to our guests in the hotel’s restaurant and bar. If you’re our ideal Food & Beverage Assistant, you will: • Share your positive energy with guests and your team• Ensure that guests have a great experience in our restaurant and bar, and are leaving with a desire to come back again!• Have a can-do attitude • Be confident in speaking with guests and the team – we love building a good rapport Some of the perks our FB Assistant could enjoy include:* Special rates on Leonardo Hotel rooms across the UK & Europe* Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops* Talent referral scheme* Thank You Week: from ice cream trucks to yoga classes and lots in between!* Wellbeing Calendar* Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a FB Assistant?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!