Fast Track Motor Liability Handler

Davies; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Fast Track Motor Liability Handler to manage a portfolio of litigated RTA Small Claims Track files. This role offers an exciting opportunity to develop your negotiation skills while working closely with clients, defendants, and solicitors to secure appropriate settlements. You will receive comprehensive training and ongoing support to excel in a dynamic environment. With a focus on teamwork and personal development, this position is perfect for those looking to grow in the legal field. Join a company that values innovation and collaboration, and make a meaningful impact in the lives of clients.

Benefits

Davies Incentive Plan

25 days holiday per year

Simply Health Care Cash Plan

24/7 online GP

Death In Service benefit

Pension contribution

Employee Volunteering Programme

Cycle to Work Scheme

Tech Scheme

Gym Flex

Qualifications

• Experience handling files within a law practice is essential.
• Good understanding of the highway code and Road Traffic Act principles.

Responsibilities

• Manage a caseload of litigated RTA Small Claims Track cases.
• Conduct effective telephone negotiations to settle cases efficiently.

Skills

Verbal Communication

Written Communication

Negotiation Skills

Attention to Detail

Time Management

Education

Law Degree

Legal Practice Course

Job description

Fast Track Motor Liability Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Bolton

Description

To effectively manage a portfolio of litigated RTA Small Claims Track files under the supervision and guidance of a Team Leader/Technical Supervisor.

Candidates are required to have experience managing a fully litigated RTA caseload. The role involves handling both quantum and liability Small Claims cases efficiently and proactively, utilizing effective telephone negotiation techniques to secure appropriate settlements.

Induction training will be provided, along with ongoing on-the-job support and mentoring from the Team Leader/Technical Supervisor.

Key Accountabilities

• Manage a caseload of litigated RTA Small Claims Track cases, ensuring workload is planned and organized to meet Court deadlines.
• Achieve performance targets and maintain quality standards.
• Analyze evidence to develop initial case strategies on liability and quantum.
• Conduct effective negotiations via telephone with clients, Defendants, third-party insurers, and Solicitors to settle cases efficiently and appropriately, including cost apportionment.
• Prepare witnesses, assess their evidence, and draft statements.
• Draft Court documents and ensure all deadlines are met.
• Instruct, brief, and liaise with Counsel as needed.
• Guide Defendants through litigation processes and set expectations.
• Maintain accurate and timely case management, billing, and management information records to support business decisions.
• Delegate tasks appropriately within the team.
• Handle correspondence and calls within service level agreements.
• Update reports upon receipt of new evidence.
• Follow client guidelines and ensure files comply with ISO 9001 standards.
• Ensure compliance with SRA Standards & Regulations.

Working Hours: 35 hours/week, Monday – Friday, 9am – 5pm, with 1 unpaid hour for lunch. Primary location: Bolton, Parklands Office.

Experience, Skills, and Qualifications

• Experience handling files within a law practice.
• Good understanding of the highway code and basic Road Traffic Act principles.
• Ability to plan and prioritize workloads.
• Efficiency in a process-driven environment.
• Drive for achievement and positive attitude towards development opportunities.
• Excellent listening, verbal, and written communication skills.
• Attention to detail and ability to follow instructions.
• Sensitivity and tact in communication.
• Ability to work effectively within a team.
• Basic knowledge of Court Practice Rules.

Values

Our culture focuses on making Keoghs sustainable and successful for our people and clients. Our four core values are:

• We are connected
• We are Dynamic
• We are Innovative
• We succeed together

Benefits

• Davies Incentive Plan
• 25 days holiday per year, increasing with service (option to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support, and wellbeing resources
• Death In Service benefit after 1 year of service
• Pension contribution: 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to online discounts and memberships

*Post probation completion