Fast Track Liability File Handler

Davies; Bolton; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading claims management firm is seeking a Fast Track Liability File Handler in Bolton. The successful candidate will manage a caseload of fast track litigated motor instructions and engage in negotiations. Key qualifications include experience with RTA files and strong communication skills. This is a permanent full-time position with various benefits including a pension plan and health support.

Benefits

Davies Incentive Plan

25 days holiday per year

Simply Health Care Cash Plan

24/7 online GP and mental health support

Pension Contribution

Cycle to Work Scheme

Qualifications

• Experience in managing own caseload and reporting skills.
• Ability to work as part of a team and use own initiative.
• Capable of planning and prioritising workloads effectively.

Responsibilities

• Handle a caseload of fast track litigated motor instructions.
• Undertake negotiations with Third Party Solicitors.
• Ensure compliance with ISO 9001 guidelines.

Skills

Sound and practical experience of handling Fast Track RTA litigated files

Drafting of legal documents

Good telephone negotiation skills

Excellent listening and verbal communication skills

Good IT skills including Word and Outlook

Job description

Fast Track Liability File Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Bolton

Description

Working in our Non Delegated Authority (NDA) motor unit, the role of 'file handler' is to handle a caseload of mainly fast track litigated motor instructions on behalf of key insurer clients, from issue of proceedings through to Trial. There may also be a selection of non-litigated, small claims to deal with if they fall into the NDA remit.

It will be necessary for the candidate to be able to demonstrate an ability to impress the client with the extent of their legal knowledge and provide clear unambiguous advice on the strategy for bringing a claim to its resolution. A clear view on both relevant case law and appropriate evidence will be necessary.

Whilst not essential, it would be preferable for candidates to have experience of handling indemnity disputed cases and counterclaims. There is no requirement for the candidate to be a Solicitor or Legal Executive. Both qualified and non-qualified candidates are welcome to apply for the role.

Key Accountabilities

• Reviewing files, noting and abiding by Client Guidelines
• Knowledge of litigation, the CPR Rules and Court procedures
• Formulating initial and ongoing Strategy, efficiently and effectively, having in mind the appropriate fee structure
• Draft reports confirming Strategy and agreeing the most suitable approach with the client
• Draft legal documents and comply with Court orders/deadlines
• Throughout the lifetime of a case, being aware of the overall spend on a claim, whether fixed fee or hourly rate.
• Undertaking negotiations with Third Party Solicitors
• Liaising with Insured and Insurers and Brokers where necessary
• Ensuring ‘actions’ are carried out as per Action Lists in Case Management System
• Undertaking Court Hearings
• Ensuring relevant tasks are delegated to the paralegals
• Accurately recording time
• Accurately processing bills in accordance with Client Guidelines
• Ensuring files are kept within ISO 9001 guidelines
• To ensure compliance with the SRA Standards & Regulation

Working Hours

35 hours per week

Monday – Friday 9am – 5pm with 1 unpaid hour for lunch.

Primary location for this role is Bolton, Parklands Office.

Experience, Skills and Qualifications

• Sound and practical experience of handling Fast Track RTA litigated files is essential, with evidence of managing own case load and reporting skills
• Drafting of legal documents, including defences, applications, witness statements, Part 35 Questions, Part 18 Questions
• Liaising with and drafting instructions to Counsel
• Experience of managing fixed fees whilst delivering quality
• Good telephone negotiation skills
• Excellent listening and verbal communication skills
• Good IT skills including Word, Outlook, and experience of a Case Management System, and preference for working paperless but not essential
• Ability to:
  -Work as part of a Team
• - Use own initiative
• -Plan and prioritise workloads, and effectively use delegation
• -Remain clam under pressure
• -Recognise when sensitivity and tact are required
• -identify key facts/issues and make early investigations and decisions to bring a case to a conclusion

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation