Fast Food Shift Leader

Haven; Richmond; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a leading company as a Fast-Food Shift Leader, where you'll manage a dynamic team in delivering quality service at popular seaside establishments. This role offers competitive pay, potential for overtime, and opportunities for career development in a supportive environment.

Benefits

Attractive pay with overtime opportunities

Up to 50% off on-park dining

20% discounts on Haven Holidays

Free access to facilities

Career development opportunities

Comprehensive training and ongoing support

Qualifications

• Experience as a Shift Leader or similar in fast-food preferred.
• Ability to lead teams in high-pressure situations.
• Flexibility to work various shifts including weekends and holidays.

Responsibilities

• Lead and support the team in delivering excellent service.
• Ensure compliance with food safety and hygiene standards.
• Train new team members on company procedures.

Skills

Strong leadership

Communication skills

Detail-oriented

Customer-focused service

Job description

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Position: Fast-Food Shift Leader
Type: Full-Time / Part-Time / Seasonal
PayRates: Up to £ per hour dependingon age
We can provide onsite accommodation, subject to availability andT&Cs

Join our One Great Team here at Haven as a Fast-Food Shift Leader. Who can resist a great takeaway? At Haven, we've brought some favourites to the seaside, including Burger King, Papa John’s, Slim Chickens, and Chopstix Noodle Bars!

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality food standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.

Requirements
- Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.

What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.