Fast Food Shift Leader

Haven; Ayr; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join Haven as a Fast-Food Shift Leader and be part of an energetic team delivering excellent service. This role involves leading shifts, inspiring team members, ensuring compliance with food safety standards, and providing a fantastic guest experience. Benefit from attractive pay, comprehensive training, and exclusive team perks.

Benefits

Attractive pay with overtime opportunities

Inclusive, supportive work environment

Comprehensive training and ongoing support

Career development opportunities

Exclusive team discounts on dining and holidays

Free access to facilities

Qualifications

• Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential.
• Strong leadership and communication skills.
• Flexibility to work weekends, evenings, and holidays as needed.

Responsibilities

• Lead and support the team by assigning tasks and ensuring smooth workflow.
• Oversee food preparation, ensuring quality and compliance with standards.
• Assist in training new team members on company policies and procedures.

Skills

Leadership

Communication

Customer Service

Detail-oriented

Job description

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Position: Fast-Food Shift Leader
Type: Full-Time / Part-Time / Seasonal
Pay Rates: Up to £ per hour depending on age

Join our One Great Team here at Haven as a Fast-Food Shift Leader. Who can resist a great takeaway? At Haven, we've brought some favourites to the seaside, including Burger King, Papa John’s, Slim Chickens, and Chopstix Noodle Bars!

In this role, you’ll be at the heart of an energetic team, leading assigned shifts with clear direction and plenty of motivation. You’ll inspire the team to provide fantastic guest experiences and high-quality food standards. Plus, you'll make sure everything stays safe, compliant, and on point with company policies.

Key Responsibilities
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee food preparation, ensuring quality, taste, and compliance with standards.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.

Requirements
- Experience as a Shift Leader, Team Leader or Supervisor in a fast-food or quick-service restaurant is preferred but not essential; training and support will be provided.
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Committed to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.

What We Offer
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

How to Apply
To apply for this role, click apply now and answer a few quick questions, which should take about 5 minutes. Once submitted, a member of our team will reach out to you. If shortlisted, our interview process may consist of two stages: an interview and a skills test.