Fashion Retail Team Lead — Drive Sales & Experience

BoF Careers; England; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Job summary

Hackett, a global fashion brand, is seeking a Supervisor to drive store performance and customer experience. You will lead the sales team, train staff, and collaborate with management to meet targets while upholding brand standards.

The role requires two years in fashion retail, fluent English, and strong leadership. You will work in our store with a focus on delivering exceptional service and managing daily operations.

Qualifications

• Two years fashion retail experience required.
• Fluent English (B2) required.
• Strong leadership and team management skills.

Responsibilities

• Team Management: lead the sales team and support the Store Manager.
• Sales: drive KPIs and commercial targets with action plans.
• Customer experience: ensure high-quality service and loyalty.
• Shop operations: oversee inventories, cash handling, and schedules.

Skills

Team leadership

Sales targets

Customer service

Job description

Hackett, a global fashion brand, is seeking a Supervisor to drive store performance and customer experience. You will lead the sales team, train staff, and collaborate with management to meet targets while upholding brand standards.

The role requires two years in fashion retail, fluent English, and strong leadership. You will work in our store with a focus on delivering exceptional service and managing daily operations.