Fashion Retail Brand Ambassador (Part Time 2~3 days/Week)

GENUE STUDIO; Glasgow; On-site; GBP 60,000 - 80,000; Part time

Job summary

Génue Studio is seeking a part-time Fashion Retail Brand Ambassador for 2-3 days a week for at least six months, starting in July 2025. The role involves engaging customers, maintaining the store environment, and supporting inventory management. Ideal candidates will possess strong customer service skills and a positive attitude.

Qualifications

• Prior experience in retail or customer-facing roles is recommended but not required.
• Positive energy, approachable, and willing to learn.
• Available at least 2-3 days a week including Saturdays.

Responsibilities

• Establish a thoughtful customer experience by engaging in conversations.
• Conduct store opening and closing duties.
• Handle customer queries and requests.

Skills

Customer service

Communication skills

Team player

Adaptability

Job description

Génue endeavors to recreate classics for women today. We offer classic and everyday pieces that epitomize simple elegance with a comfortable fit for any occasion. As part of our sustainability approach, we strive to design wearables that can be worn repeatedly, allowing customers to appreciate each piece and create memories with it.

We are looking for a Fashion Retail Brand Ambassador to join us on a 2-3 day part-time basis for at least 6 months.

Responsibilities

• Establish a thoughtful customer experience by engaging in conversations with customers, offering personalized shopping and styling advice to best suit their needs
• Conduct store opening and closing duties, as well as maintain a clean shopping environment
• Handle customer queries and requests
• Use POS system to process payments
• Inspect returned items
• Manage stock supplies and inventories, and support stock-taking exercises
• Participate in other ad-hoc duties and assignments

Requirements

• Prior experience in retail or customer-facing roles is recommended but not required
• Dependable team player who can take initiative and work independently and proactively
• Passion for customer service
• Approachable with good communication skills, able to communicate well with people of different ages
• Positive energy, approachable, and willing to learn
• Ability to adapt and multi-task
• Understanding of the brand's aesthetics and values is a bonus
• Available at least 2-3 days a week, including Saturdays
• Minimum commitment of 6 months
• Position starts in July 2025