Fashion & Home Customer Assistant – Peak Season

Marks & Spencer Plc; Leeds; Presencial; GBP 12.000 - 15.000; A tiempo parcial

Descripción de la vacante

Marks & Spencer Plc is hiring a Customer Assistant in our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five-star service to customers in a fast-paced retail environment.

You’ll drive sales, help customers discover on-trend products, and act as a confident brand ambassador. Digital confidence is essential as you’ll use Sparks App and in-store devices to enhance the customer experience and support the store's transformation.

Formación

• Frontline fashion retail service delivering five-star customer experience.
• Comfortable using digital tools to assist customers and complete transactions.
• Able to work in a fast-paced environment with a team mindset.

Responsabilidades

• Drive sales and grow share in the style space by helping customers find trends.
• Act as a brand ambassador, delivering excellent service and product knowledge.
• Utilise Sparks App and in-store devices to enhance the customer journey.
• Maintain high standards with speed and accuracy, even at peak times.
• Collaborate with colleagues to create a positive store environment and flexibility to move where needed.

Conocimientos

Customer service

Retail sales

Brand ambassador

Digital tools

Herramientas

Sparks App

In-store devices

Descripción del empleo

Marks & Spencer Plc is hiring a Customer Assistant in our Fashion, Home & Beauty section. You’ll play a vital frontline role delivering style advice and five-star service to customers in a fast-paced retail environment.

You’ll drive sales, help customers discover on-trend products, and act as a confident brand ambassador. Digital confidence is essential as you’ll use Sparks App and in-store devices to enhance the customer experience and support the store's transformation.