Fashion Frontline Associate – Weekend & Evening Shifts

Marks and Spencer; Bracknell; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer is seeking a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service at the frontline. This role requires pace, commitment, and a proactive approach to transforming the customer experience in-store.

You will drive sales, support customers with fashion items, and be a confident brand ambassador who embraces digital tools and teamwork in a busy retail environment.

Qualifications

• Passionate, fashion-forward individuals ready to drive sales.
• Willing to work in a fast-paced retail environment.
• Comfortable using digital tools to enhance customer experience.

Responsibilities

• Deliver style advice and five-star service to customers.
• Act as a brand ambassador for Marks & Spencer in Fashion, Home & Beauty.
• Utilise Sparks App and in-store devices to assist customers and move to the new M&S.

Skills

Customer service

Retail environment

Digital tools

Tools

Sparks App

Job description

Marks & Spencer is seeking a Customer Assistant in our Fashion, Home & Beauty section to deliver style advice and five-star service at the frontline. This role requires pace, commitment, and a proactive approach to transforming the customer experience in-store.

You will drive sales, support customers with fashion items, and be a confident brand ambassador who embraces digital tools and teamwork in a busy retail environment.