Fashion Advisor - Heathrow T3

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player in luxury fashion seeks a passionate Fashion Advisor to create memorable client experiences. In this dynamic role, you will connect with clients, navigate fashion trends, and contribute to a collaborative team environment. Your interpersonal skills will be key in fostering lasting relationships and delivering exceptional service. This innovative firm offers insights into the luxury market and opportunities for personal growth, making it an exciting place to develop your career. Join a culture that values diversity and creativity while upholding the highest standards of excellence.

Benefits

Private Medical Insurance

Pension

Employee Assistance Programmes

Arts & Culture Ticket Discounts

Employee Sales Discounts

Service Awards Programme

Qualifications

• Strong interpersonal skills to connect with clients and create memorable experiences.
• Ability to navigate fashion trends and provide personalized guidance.

Responsibilities

• Cultivating genuine relationships with clients to foster loyalty.
• Maintaining an organized approach to ensure efficiency.

Skills

Interpersonal Skills

Client Relationship Management

Attention to Detail

Team Collaboration

Education

Experience in Luxury Retail

Knowledge of Fashion Trends

Tools

CRM Systems

Job description

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About CHANEL

CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion Advisors, to online on CHANEL.COM or via our client care teams, we aim to provide an elevated, seamless, and memorable client experience.

Your Role @CHANEL

The successful candidate will play a pivotal role in creating desire through navigating the core of fashion trends and shaping the narrative of luxury. You will utilise your strong interpersonal skills to connect with clients at all levels, creating a welcoming and engaging atmosphere. As a Fashion Advisor, you will collaborate closely with colleagues daily, contributing to a cohesive, collaborative team environment and elevating the standards of excellence.

Impact You Can Create @CHANEL

• Cultivate genuine relationships to foster trust and ensure enduring loyalty, reflecting the essence of the brand.
• Offer personalised guidance that elevates our clients’ journey by understanding their individual preferences and lifestyles.
• Maintain an organised approach to ensure efficiency and attention to detail.
• Foster a culture of collective brilliance and creativity within the boutique, championing the brand’s legacy of excellence and inspiring colleagues to uphold the highest standards of luxury service.

What Energizes You

• A genuine love for establishing meaningful connections with clients and contributing to exceptional service while creating memorable experiences.
• Exploring and learning about the evolving world of fashion and demonstrating an understanding of industry trends.
• Being part of a creative and innovative environment that values teamwork.

What You Will Gain

• Insights from a leading player in the luxury fashion market, understanding cultural nuances, consumer behaviours, and industry developments.
• Hands-on experience with CRM systems used in the fashion industry to manage client interactions.
• Skills in navigating challenges and providing creative solutions, building resilience and adaptability.
• Contributing to CHANEL’s sustainability initiatives, focusing on restoring nature and climate, circularity, dignity and prosperity, and women’s autonomy.

Benefits at CHANEL

Our employee benefits support your professional and personal life, including:

• Physical Wellbeing: Private Medical Insurance, Online GP App, Cycle Scheme.
• Financial Wellbeing: Pension, Life Assurance, Retail Discounts.
• Mental Wellbeing: Employee Assistance Programmes and Support Lines.
• Platforms: Support across Wellbeing.
• Lifestyle: Arts & Culture Ticket Discounts, CHANEL Product Discounts, Employee Sales.
• Employee Recognition: Service Awards Programme with CHANEL products, vouchers, and holidays.

*Benefits are eligibility dependent and subject to change.

Our Culture

At CHANEL, we foster an inclusive culture that nurtures personal growth and collective progress. We value diversity and encourage applications from all perspectives, experiences, and potentials.