Farming and Countryside Development, Delivery and Compliance Manager

Animal & Plant Health Agency; Exeter; On-site; GBP 42,000 - 54,000; Full time

Job summary

Animal & Plant Health Agency is seeking a senior leader to drive service improvement and strengthen regulatory engagement with the farming community. The role involves leading cross-agency projects, harnessing customer insight to inform improvements, and promoting effective use of DEFRA tools and forums.

The successful candidate will oversee compliance-related teams, collaborate with Defra regulators, and contribute to regional pilots and the Joint Service Improvement Plan, ensuring delivery of

Responsibilities

• Leading projects across Defra agencies to improve engagement with farmers and establish best practice in written and verbal communications
• Working closely with the APHA Delivering Sustainable Future programme to gather and utilise customer insight to inform service improvements
• Supporting joint learning and development initiatives across Defra regulators, identifying opportunities for shared training, particularly in generic and interpersonal skills
• Managing and promoting the use of the Eyes and Ears app, identifying opportunities to improve its effectiveness and uptake
• Leading APHA's participation in Regional Field Officer Forum pilots, working with Defra regulators to expand the initiative and deliver positive outcomes
• Contributing to the development and delivery of the Defra Joint Service Improvement Plan, including implementation of data-sharing and geospatial improvement initiatives
• Evaluating current regulatory practices and identify opportunities to strengthen engagement with the farming community and improve compliance outcomes
• Line managing the Farming and Countryside Delivery Manager (HEO)
• Providing management oversight of Regulatory Affairs,Compliance and Enforcement (RACE) team compliance functions and associated teams where required

Job description

Are you passionate about improving services, compliance and outcomes for the farming community?Are you motivated by leading collaborative change across APHA, Defra and the wider regulatory network? If so, we would love to hear from you!

Key Responsibilities to include:

• Leading projects across Defra agencies to improve engagement with farmers and establish best practice in written and verbal communications
• Working closely with the APHA Delivering Sustainable Future programme to gather and utilise customer insight to inform service improvements
• Supporting joint learning and development initiatives across Defra regulators, identifying opportunities for shared training, particularly in generic and interpersonal skills
• Managing and promoting the use of the Eyes and Ears app, identifying opportunities to improve its effectiveness and uptake
• Leading APHA's participation in Regional Field Officer Forum pilots, working with Defra regulators to expand the initiative and deliver positive outcomes
• Contributing to the development and delivery of the Defra Joint Service Improvement Plan, including implementation of data-sharing and geospatial improvement initiatives
• Evaluating current regulatory practices and identify opportunities to strengthen engagement with the farming community and improve compliance outcomes
• Line managing the Farming and Countryside Delivery Manager (HEO)
• Providing management oversight of Regulatory Affairs,Compliance and Enforcement (RACE) team compliance functions and associated teams where required