Farming and Countryside Development, Delivery and Compliance Manager

Animal and Plant Health Agency; Leicester; On-site; GBP 44,000 - 52,000; Full time

Benefits offered by this job

Civil service pension

Annual leave up to 30 days

Learning & development opportunities

Discounts for shopping and travel

Staff bonuses and recognition

Job summary

The Animal and Plant Health Agency (APHA) is seeking a Delivery Manager to lead initiatives that improve regulatory engagement, communication and compliance in partnership with Defra and other regulators. The role focuses on service improvements and active contribution to the Delivering Sustainable Future (DSF) programme.

You will oversee the Farming, Innovation and Regulatory Services workstream, engaging frontline inspectors and stakeholders to enhance customer experience and operational

Qualifications

• Knowledge of APHA's Animal Health and Welfare regulatory activities.
• Understanding of the wider Defra regulatory landscape.
• Knowledge of Data Protection and information-sharing requirements.
• Awareness of geospatial systems in operational delivery.
• Ability to analyse regulatory systems and propose improvements.
• Strong communication and influencing skills with stakeholders.
• Full UK driving licence for field travel.

Responsibilities

• Leading projects across Defra agencies to improve engagement with farmers and best-practice communications.
• Governing the Eyes and Ears app to improve its effectiveness and uptake.
• Supporting shared learning across Defra regulators to enable joint training.
• Overseeing Defra Farming Directorate's workstream on Farming, Innovation and Regulatory Services.
• Engaging frontline inspectors and stakeholders to improve customer experience and operational effectiveness.
• Contributing to the Defra Joint Service Improvement Plan including data-sharing and geospatial initiatives.

Skills

APHA regulatory delivery

Defra regulatory landscape

Data protection knowledge

Geospatial awareness

Analytical thinking

Communication skills

Job description

Are you passionate about improving services, compliance and outcomes for the farming community?

Are you motivated by leading collaborative change across APHA, Defra and the wider regulatory network?

If so, we would love to hear from you!

The Animal and Plant Health Agency (APHA) is a brilliant place to work where our people feel valued, have a voice and can be their authentic selves. We value difference and diversity, because it helps us be more innovative and make better decisions.

We are dedicated to being an inclusive employer, offering equitable opportunities for all individuals. Our goal is to build a diverse workforce, and we hope to attract applications from all backgrounds and underrepresented groups.

Job Description

The APHA Farming and Countryside Development, Delivery and Compliance Manager is responsible for identifying and delivering opportunities to improve the regulatory system by working collaboratively with policy teams, other regulators, the farming community and Defra partners. The role focuses on improving engagement, communication and compliance through a joint service improvement approach, while ensuring APHA contributes proactively to regulatory reform and the Delivering Sustainable Future (DSF) transformation programme.

The postholder will lead the development and implementation of Defra Farming Directorate's Farming, Innovation and Regulatory Services workstream, overseeing projects that explore alternative approaches to regulation, compliance and enforcement. The role also involves engaging with frontline inspectors and stakeholders to improve customer experience and operational effectiveness.

Key Responsibilities To Include:

• Leading projects across Defra agencies to improve engagement with farmers and establish best practice in written and verbal communications
• Working closely with the APHA Delivering Sustainable Future programme to gather and utilise customer insight to inform service improvements
• Supporting joint learning and development initiatives across Defra regulators, identifying opportunities for shared training, particularly in generic and interpersonal skills
• Managing and promoting the use of the Eyes and Ears app, identifying opportunities to improve its effectiveness and uptake
• Leading APHA's participation in Regional Field Officer Forum pilots, working with Defra regulators to expand the initiative and deliver positive outcomes
• Contributing to the development and delivery of the Defra Joint Service Improvement Plan, including implementation of data-sharing and geospatial improvement initiatives
• Evaluating current regulatory practices and identify opportunities to strengthen engagement with the farming community and improve compliance outcomes
• Line managing the Farming and Countryside Delivery Manager (HEO)
• Providing management oversight of Regulatory Affairs, Compliance and Enforcement (RACE) team compliance functions and associated teams where required

Person specification

• Knowledge of APHA's Animal Health and Welfare operational delivery and regulatory activities
• Understanding of the wider Defra regulatory landscape and the role of Defra group regulators
• Knowledge of Data Protection legislation and experience of working within data protection and information-sharing requirements
• Awareness of geospatial systems and their application within operational and regulatory delivery
• Ability to analyse regulatory systems, identify gaps, risks and opportunities for improvement, and develop practical solutions to enhance compliance, service delivery and customer outcomes
• Strong communication and influencing skills, with the ability to build effective relationships with a diverse range of internal and external stakeholders
• Full UK driving licence required to undertake travel in support of field-based activities, operational visits, and attendance at regional and national forums
• Alongside your salary of £44,052, Animal and Plant Health Agency contributes £12,761 towards you being a member of the Civil Service Defined Benefit Pension scheme.
• A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
• An extensive range of learning & professional development opportunities tailored to your role.
• Access to a range of retail, travel and lifestyle employee discounts from retailers such as High street coffee shops, Cinema’s, supermarkets, High street retailers and many, many more.
• Staff bonuses and recognition including appreciate vouchers of up to £200 and larger in year awards of up to £1000,
• Salary sacrifice benefit options and an employee discount scheme such as bike to work, Tax-Free Childcare (TFC) scheme, every £8 they pay in, the government adds £2, up to a maximum of £2,000 a year for each child.
• Discounted gym membership with Fitness First or Pure Gym.
• Special Leave with pay, per year, for volunteering.
• Making it work for you - With so many flexible working options, most people can find a work schedule to suit their circumstances.

Closing date is 23:55 on Monday 28th September 2026