Farm Shop Cafe Assistant

Waitrose & Partners; Longstock; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK retail cooperative is looking for a Farm Shop Assistant at the stunning Waitrose Farm on the Leckford Estate. This part-time role focuses on providing exceptional customer service in both the shop and cafe, ensuring a pleasant experience for every visitor. Candidates should possess strong customer service skills and the ability to work effectively in a team. Shifts are on Saturday and Sunday, totaling 15 hours per week. The position offers a salary of £12.40 per hour.

Qualifications

• Experience in food preparation in a retail environment is desirable.

Responsibilities

• Ensure high standards of customer service in the Farm Shop & Cafe.
• Food handling and preparation with a focus on hygiene.
• Replenishing stock and engaging with customers.

Skills

Advanced customer service skills

Ability to work as a team

Education

Level 2 Food Safety in Catering Certificate

Job description

Apply on JLP Jobs - the official careers website for John Lewis Partnership, John Lewis & Partners, and Waitrose & Partners.

About the role

The Leckford Estate was purchased by John Spedan Lewis (the founder of the Partnership) in 1928 as his private estate, converted into a limited company in 1929 and is now part of the John Lewis Partnership. In August 2001 the Leckford Estate became part of Waitrose & Partners, providing a real focus for it to produce food for the Partnership’s food stores under the Leckford brand.Located in the heart of rural Hampshire, Leckford Estate is an area of outstanding beauty and only 25 minutes from the New Forest. Join us and you’ll enjoy a remarkable and unrivalled working environment and setting.Within the beautiful Hampshire countryside sits the picturesque Leckford Estate. 4000 acres containing our Farm, Farmshop, Plant Nursery, award-winning Water Gardens and our holiday escapes; Leckford Abbas and Leckford Lodges & Camping.At the Lodges & Camping, our guests can relax in one of our fully furnished Lodges, get the ‘glamping’ experience in our Safari Tents or take advantage of one of our Ready Pitched Tents.The Lodges & camping give our guests freedom, they can come and go as they please. They can take in the peaceful countryside, go out and visit local attractions or take full advantage of the facilities onsite which include; Children's Play Area's, Games Room, Bicycles, Tennis Court, Bowling Green, Putting Green.Our guests can also take a visit to the onsite Apple Press Lodge restaurant for tasty food cooked fresh by our expert kitchen brigade.

At a glance
Salary - £12.40
Contract type - Permanent Partner
Hours of work - 15 hours per week - Saturday 08:45 - 17:30 and Sunday 09:30 - 17:00

About the role

As a Farm Shop Assistant, you'll be working at our stunning Farm Shop & Cafe located on our very own Waitrose Farm on Leckford Estate.

You’ll have the important job of ensuring every customer's visit is enjoyable and it meets the high standards that the Waitrose brand is known for.

As a Farm Shop Assistant you will have high standards of customer service and will be required as well as have the ability to work as part of the team and be organised in your duties to meet the needs of the busy Farm Shop & Cafe.

Key Responsibilities

This role will primarily be in the cafe, food handling and preparation with high standards of service and hygiene are expected.

As a selling assistant in the shop you will be engaging with customers, replenishing stock, housekeeping and operating the tills to provide an enhanced all round experience.

In both aspects of the role you are expected to represent the Waitrose brand as well as our amazing customer service reputation.

Housekeeping also forms part of this role to uphold the standards of the shop so good cleaning and display skills are required.

When working in the cafe, you will be required to comply with all specific food safety legislation, procedures and standards.

Support for the running of events may also be required.

Essential skills/experience you'll need
Advanced customer service skills.
Ability to work as a team.

Desirable skills/experience you may have
Level 2 Food Safety in Catering Certificate
Food Preparation in a retail environment

#LI-JLPWTR
#LI-HEADOFFICE

Hours of work are 15 hours per week to be worked on Saturday 08:45 - 17:30 and Sunday 09:30 - 17:00

The partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note:

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.