Farm Liaison Officer

Severn Trent Water; Coventry; Remote; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic team as a Farm Liaison Officer at a leading water company, where your passion for agriculture and customer service will shine. This home-based role offers the chance to manage relationships with farmers, ensuring the effective delivery of Biosolids products. With a flexible work schedule and a commitment to sustainability, you’ll play a crucial part in enhancing both the environment and the community. Enjoy a supportive culture that values your contributions and offers excellent benefits, including a competitive bonus scheme, generous holiday allowance, and dedicated training opportunities. This is more than just a job; it's a chance to build a fulfilling career.

Benefits

28 days holiday + bank holidays

Annual bonus scheme

Leading pension scheme

Sharesave scheme

Dedicated training and development

Electric vehicle scheme

Family friendly policies

Two paid volunteering days

Qualifications

• Experience in agriculture and farming practices is essential.
• Strong customer service skills and a proactive mindset are required.

Responsibilities

• Manage end-to-end delivery of products to farmers.
• Act as an ambassador for Severn Trent and grow business leads.

Skills

Agriculture knowledge

Consultation skills

Customer service

Problem-solving

Communication skills

Education

Background in agriculture or farming

Full UK driving licence

Job description

Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people, too.

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We’re a team of over 7,000 people with a purpose to deliver one of life’s essentials. We do it all while thriving in our unique culture and making a lasting difference to our planet, society, and careers.

If you want to do more because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Our Customer Operations team have an opportunity for you to join as our new Farm Liaison Officer. This is a home-based role covering the Warwickshire region, so you’ll manage your workload for your area along with managing contractors and a customer base.

As a Farm Liaison Officer, you’ll likely come from a background in agriculture and farming practices and ideally worked with farmers around the consultation and sale of Biosolids or other products.

Additionally, you will communicate with a variety of different people including external stakeholders, resolve issues, and have a proactive mindset to drive the business forward.

Key Responsibilities

You’ll be expected to meet with our network of farmers and agricultural leads to organise and manage the end-to-end process for delivery and spreading of our products in the most effective way.

As an expert in this area, you’ll be the first point of call for new business leads. You’ll also act as an ambassador for both Severn Trent as a company and the ST Biosolids Business with our stakeholders to grow our portfolio and profile within the market.

Ensure the customer remains at the heart of everything we do by delivering a sustained first-class level of customer service.

You will be provided with a company vehicle for business use only.

You’ll work a 48-hour week and be expected to take a flexible approach to your working hours. Monday-Thursday 8am-6pm, Friday 8-4pm.

WHAT YOU’LL BRING TO THE ROLE

We’re seeking our new Farm Liaison Officer to be comfortable working as a team as well as being able to work independently.

To be successful, it’s expected that you’ll have a background in agriculture and farming practices and ideally worked with farmers around the consultation and sale of Biosolids products.

The right skills and experience are important, but if you have the right character, positivity, and a caring attitude we want to talk to you too.

A full UK driving licence is essential.

WHAT’S IN IT FOR YOU

Working here isn’t just a job. You can build a career at Severn Trent. We’ll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite perks that you’ll get being part of the Severn Trent family:

• 28 days holiday + bank holidays (and the ability to buy/sell up to 5 days per year)
• Annual bonus scheme (up to £2,250 based on company performance and subject to eligibility)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two paid volunteering days per year

WHAT’S NEXT

We can’t wait to hear from you.

Before you apply, you’ll need an updated copy of your CV and about five minutes to spare.

If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media.

PS; we’ll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!