Fareham Broadcut – Barista Maestro

Costa Coffee; Fareham; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player in the coffee sector is seeking a Barista Maestro (Team Leader) to inspire and lead a dynamic team. In this role, you will oversee daily operations, ensuring that customer service remains a top priority while training new team members. This vibrant position offers the chance to engage with a passionate team and create memorable experiences for customers. With a focus on personal and professional development, this opportunity allows you to grow within a supportive environment that values collaboration and inclusivity. Join a company that celebrates coffee culture and community engagement.

Benefits

Free handmade drinks while on shift

50% discount on food and bottled drinks

25% off food & drinks when not working

Free uniform

Learning and development opportunities

Employee Assistance Programme

Refer a Friend scheme

Cycle to Work Scheme

Discounts via Dream Beans portal

Qualifications

• Experience in team leadership within a fast-paced environment.
• Strong customer service skills and a passion for coffee.

Responsibilities

• Lead shifts to ensure exceptional customer experiences.
• Train new Baristas and maintain high standards of service.

Skills

Team leadership

Customer service

Reliability

Flexibility

Communication

Job description

Category: Retail Operations - Team Leader

Location: Costa Fareham Broadcut, Broadcut, Fareham, United Kingdom, PO16 8SU

Here at Costa Coffee, we want to inspire the world to love great coffee. We’re all about embracing passion, energy and teamwork to serve memorable moments for every one of our customers.

A bit about the role

As a Barista Maestro (Team Leader), you’ll have your first taste of leadership responsibility, accountability and autonomy. You’ll get involved with day-to-day operations, stock maintenance, health & safety, store marketing and other tasty activities. And every day, you’ll be dedicated to creating uplifting experiences for our customers and inspire your team to keep customer service at the heart of everything they do.

What’s involved?

• Taking the lead on shifts to support your colleagues in delivering unbeatable experiences
• Making the most of people’s talents they’re in the right place to maximise sales
• Training and accrediting new Baristas
• Getting familiar with new recipes and ranges, and sharing the exciting news with the team
• Driving high standards every time, whether that’s through the quality of an espresso or monthly coffee excellence scores
• Becoming a brand ambassador and helping us shine

A bit about you

A passion for coffee and people is just the start of what we’re looking for. What else makes a great Barista Maestro (Team Leader)?

• Reliability to open and close the store safely and on time
• Team leadership experience in a buzzing environment
• Ability to take on shared responsibility whilst on shift and support team members
• A love of turning knowledge and know-how into hot ideas to help your store succeed
• Willingness to learn and be bold, brave and action-orientated
• Flexible approach and can-do attitude, as each day offers exciting new challenges

What we can offer

We’re really proud of the work our team members deliver, and we want you to feel valued and rewarded with great perks and benefits:

• Salary of £12.50 per hour
• Whilst on shift free handmade drinks plus 50% discount on food and bottled drinks
• Costa Discount App – 25% off food & drinks in store when you’re not working, plus 25% off all merchandise
• Free uniform to wear on shift
• Access to a range of learning and development opportunities and our award-winning Apprenticeship programme
• Employee Assistance Programme and access to our dedicated Mental Health First Aiders
• Refer a Friend scheme – potential to earn up to £200 for referring a friend or family member
• Cycle to Work Scheme through which you can make huge savings on bikes and accessories
• Access to a range of discounts via our Dream Beans portal, where you can get instant cashback and make savings at an array of high street retailers, including gym membership and holidays

And if this isn’t enough, you’ll also enjoy some fundraising for our Costa Foundation, helping children in coffee-growing communities gain access to safe and quality education.

A bit about us

Scoffs Group UK are proud to be the largest franchisee of Costa Coffee stores in the UK, operating over 100 units across the South of England. We are a high growth hospitality franchise operator who put our people at the heart of everything we do. This really is a fantastic time to join as we are expanding both the business and the structure to support it.

We have partnered with Costa as they are the No. 1 coffee brand in the UK for the 12th year in a row. Here, you’ll be part of a genuine, warm and engaging team that shares a love for food and drink, and a desire to deliver great experiences to our customers, to our communities and to our people.

At Costa Coffee, we celebrate inclusion and equality and believe everyone should bring their true self to work. We advocate collaboration and transparency. And embrace differences in all that we do.

This role is for a store owned by one of our franchise partners, their hiring process, salary and benefits may vary from those within a wholly owned Costa store advert.