Fan Experience Ambassador

Ashton Gate; Bristol; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading sports venue is seeking Fan Experience Ambassadors to enhance the matchday experience for fans. In this role, you will engage with fans, providing assistance and directions, while promoting the venue’s brand. Candidates should possess enthusiasm and confidence, ensuring a fun and professional atmosphere.

Qualifications

• Ideal candidate should be approachably friendly and fun.
• Must possess boundless enthusiasm and confidence.

Responsibilities

• Welcoming and interacting with home and visiting fans.
• Assisting fans with directions and seating.

Skills

Approachability

Enthusiasm

Confidence

Creativity

Interpersonal skills

Job description

Are you passionate about sport? Are you passionate about people? Would you like to make a difference and optimise the fan experience on a Bristol City/ Bristol Bears Match Day? We are recruiting for Fan Experience Ambassadors.

You will be working as part of our stadium operations team to create an exciting matchday experience. You will need boundless enthusiasm plus a winning personality to effectively engage with our fans up on their arrival to the stadium.

Key responsibilities will include –

• Welcoming and interacting with home and visiting fans, assisting and providing directions the stadium facilities
• Assisting with seating block directions for fans heading to the stands and managing queues
  
  

Your role will play an extremely important part in promoting our brand and enhancing the match day experience for fans attending a game.

Our ideal candidate will be approachable, super friendly, fun, extremely confident, loud and creative! All this whilst of course conducting yourself in a professional manner.

Salary: £12.74 per hour + 12.07% holiday pay

Hours: Football / Rugby home games