Family Worker

Cambridgeshire County Council; Ely; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Wellbeing package

Additional annual leave (pro-rata)

Flexible bank holidays

Pension contributions

Job summary

Cambridgeshire County Council's Targeted Support Service is seeking a Family Worker to support families in Ely and across Cambridgeshire. You will apply a whole-family approach, complete Assessments, and act as Lead Professional within a multi‑agency team to tailor targeted interventions that promote positive outcomes for children and carers.

You will organise and deliver group work on parenting, development and relationships.

Qualifications

• Knowledge of child development, safeguarding, and child protection procedures.
• Understanding of school attendance and access to education.
• Ability to assess needs and create support plans for positive outcomes.
• Experience working in multi-agency settings to achieve best outcomes.
• Willingness to travel locally across the county.

Responsibilities

• Lead professional for families and work with a multi‑agency team to tailor interventions.
• Plan and deliver evidence-based group work for parents/carers on parenting and development.
• Gain and maintain good case records, reports and assessments.
• Build positive rapport with children, young people and families.
• Commit to ongoing professional development and DBS checks.

Skills

Child development

Communication

Teamwork

Relationship building

Professional development

Job description

Cambridgeshire County Council's Targeted Support Service provides support to children, young people and their families. Each district team consists of Family Workers, Young People's Workers and managers. The team delivers targeted early intervention support to reduce the risk of harm, prevent problems from escalating, strengthen family relationships, and support families to remain together and achieve positive, sustainable outcomes. The role of a Family Worker is an exciting, dynamic and ever-evolving role, which offers Cambridgeshire families a high-quality, bespoke package of support, alongside the Family Hubs offer. Cambridgeshire County Council fully supports the principles of the Families First programme and is currently working on implementing the model in a considered and planned way to ensure the changes we make best meet the needs of our local communities.

From 28 September 2026, Cambridgeshire County Council launched five new Best Start Family Hubs in Cambourne, Ely, Huntingdon, Wisbech and Cambridge as part of the Best Start in Life national programme. Best Start Family Hubs build on the services families already know and trust, bringing more support together and making it easier to get the right help, when it's needed. They are more than just a building - they link community venues, outreach and online information so families can access support in ways that work for you,

You will use a whole family approach for supporting families, working with them on an individual basis in their homes, and within the community. You will complete Assessments and be the Lead Professional for the family. As Lead Professional you will work in partnership with a multi- agency team around the family to provide tailored targeted intervention that enables families achieve positive outcomes. You will organise, plan and deliver evidence-based group work programmes to support parents/carers with topics such as parenting, childhood development, domestic abuse and healthy relationships.

Our Equality, Diversity and Inclusion Strategy, along with our employee network 'IDEAL' and self-organised peer support groups help us to foster an inclusive, supportive and safe working environment where people feel valued, respected, and empowered. We collect relevant diversity data for monitoring as part of the recruitment process to understand the diversity of our applicants and monitor any trends throughout the recruitment processes so that we can take meaningful action.

Responsibilities

• You will be motivated and dedicated to supporting families to in achieve positive outcomes.
• You will be organised, able to work autonomously and as part of a team.
• You will be willing, approachable, personable and able to build a positive rapport with children, young people and their families.
• You will be willing to continue your professional development through informal and formal training.

Skills and Experience

• A good knowledge and understanding of child development, signs of abuse and neglect, and of child protection legislations, policies and procedures.
• A good knowledge and understanding of the importance of school attendance and access to education.
• A good knowledge and understanding of how to conduct assessments and create plans for support that promote positive outcomes.
• A good knowledge and understanding of providing direct support to vulnerable families and of evidence-based programmes.
• Strong communication skills using a variety of formats and will work efficiently within a multi- agency environment.
• The ability to produce, keep and maintain good case recording, reports and assessments.
• Willingness to travel locally and across the county.
• 4. Knowledge and understanding of the issues facing young people and parents.
• 5. Experience of multi-agency and partnership working to ensure the best outcomes for families.
• 6. The ability to write objective assessments and to complete accurate triage as part of work with families.

Applicants must be eligible to work in the UK. Successful applicants will be subject to an enhanced DBS check. Interviews will include a young people's panel in addition to a Targeted Support management panel.

Cambridgeshire County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. Interviews will be held at Bottisham locality centre on 9^th November.

Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes.

Benefits

• A comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your family
• Buy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice scheme
• Take your bank holidays flexibly to better suit your personal circumstances
• Make Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savings
• Access to development opportunities, apprenticeships and qualified coaches to support your personal and professional growth
• Paid volunteering hours each year so you can make a positive impact on our community during your normal working day
• Access to Peer Support Groups through our IDEAL staff equality, diversity and inclusion network
• Opportunities to nominate and receive Employee Recognition Awards
• An Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemes