Family Time Support Worker - Aylesbury

Buckinghamshire Council; Aylesbury; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local governmental organization in Aylesbury is looking for a Family Time Supervisor to support children in Local Authority care by providing safe family interactions. The ideal candidate will have a Level 3 qualification in care work with vulnerable children and possess strong communication and empathetic skills. This role offers a significant opportunity to make a difference in the lives of these children and their families.

Benefits

Employee Assistance Programme

Mental Health First Aiders

Discounted gym memberships

Qualifications

• Experience working with vulnerable children and young people.
• Understanding of statutory frameworks/requirements.
• Ability to converse at ease with service users.

Responsibilities

• Supervise family time between children in Local Authority care and their birth families.
• Work proactively within the team to ensure best outcomes for children and families.
• Respond appropriately to the needs of children and families.

Skills

Sensitivity

Empathy

Communication skills

Education

Level 3 qualification in care work with vulnerable children

Job description

Are you looking for a new challenge to be part of a nurturing and supportive team. The Family Time Service is determined to make a difference and offers an excellent chance to have a genuine impact on the lives of children and families in Buckinghamshire.

The Family Time Service is required to support the overall development of children and young people by providing quality time with birth relatives from whom they are separated whilst being looked after by the Local Authority.

The Service provides safe and beneficial family time in a child-centred environment and is committed to promoting children’s rights and the processes necessary to ensure their welfare.

If you want to be part of this diverse and exciting team that places a premium on service improvements, then apply today!

Buckinghamshire Council is a relatively new organisation that combines the strengths and expertise of the previous five councils in the county to create positive change for local people, communities, and businesses. We are firmly focused on the future and have made a clear commitment to serve residents better and to provide stronger representation for Buckinghamshire, both locally and nationally.

Buckinghamshire is an ambitious, rapidly growing county, and our economy is one of the strongest in the country. It is an area of outstanding natural beauty and ranks as one of the top rural areas to live in the UK and yet it is incredibly well connected– only an hour from London on the train. The county has a rich history and heritage and is the birthplace of the international Paralympic movement.

We are looking for motivated, ambitious and inspiring people to join us on our journey. You will be entitled to a range of different benefits to make sure you are happy both at work and at home.

This is a fantastic opportunity for you to support with the development and progression of the service; ensuring that direct intervention support to families is linked to best outcomes for children and young people.

About the role

The post is based at the family time centre in Aylesbury.

Your normal working hours are 37 per week. You will be required to work on a rota basis which includes two days weekend work as part of the normal weekly working pattern. Work undertaken at weekends as part of the normal working week will be enhanced by half pay for all hours worked. Due to the nature of the services that the Family Time Service provides, there will be occasions when you may be required to vary your starting or finishing times.

To supervise family time between children in Local Authority care and their birth families.

Have appropriate experience of working with the relevant client group and understanding of the relevant statutory frameworks/requirements and practical knowledge of a range of procedures and interventions to support families.

To work proactively within the team ensuring the best outcomes for children and families and to respond appropriately to the needs of children, young people, and families in an accurate and timely way.

For a full list of responsibilities please see attached job description.

About you

You will hold a recognised level 3 or higher qualification in care work with vulnerable children and young people, or equivalent experience gained through working with this client group.

You are required to hold a full current driving license.

The role is customer-facing, and the post holder is required to speak to members of the public, the ability to converse at ease with service users and provide advice in accurate spoken English is essential for the post.

You will have sensitivity and empathy to build trusting and supportive relationships with families and skills to influence, persuade and motivate them to achieve agreed goals and targets.

For a full list of requirements, please see attached personal specification.

Closing date: Midnight on Tuesday 7th October 2025

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.

Buckinghamshire Council is committed to safeguarding and promoting the welfare of children, young people and adults at risk.

This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare:

• All unspent convictions and conditional cautions
• All spent convictions and adult cautions that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020 and 2023).

We have a set of values, which our employees have chosen, that represent what we are – Proud, Ambitious, Collaborative and Trustworthy.

By joining Buckinghamshire Council, you can expect:

• a fair and inclusive culture
• the chance to really make a difference to those around you
• health and well-being initiatives including an Employee Assistance Programme, Mental Health First Aiders and mindfulness workshops
• a unified voice through our Employee Representative Group
• ongoing support, and the opportunity to develop and progress in your career with us
• opportunities to take part in fun activities such as fundraising and social events

At Buckinghamshire Council, we know that our biggest strength comes from the people that work for us, and that’s why we’re working hard to ensure we continue to be an accessible and inclusive organisation.

From dedicated staff networks overseen by our Equality, Diversity and Inclusion Steering Group, to proudly standing as a Disability Confident employer, it’s important to us that all our colleagues feel engaged, listened to, and valued. Our offer of flexible working empowers a productive and happy workforce and allows employees to combine work with other responsibilities and commitments.

We believe our workforce should reflect the diverse communities we service in Buckinghamshire, and are looking for like-minded individuals to join us in promoting equality, fairness, and inclusion for everyone.

We recognise and reward you

Hard work and success deserves recognition. That’s why we pride ourselves on the benefits we give our people. We actively encourage a good work-life balance and promote flexible and agile working arrangements. We provide discounts on various Cafés, restaurants, shops and auto enrolment onto our generous Pension Scheme. In addition to the opportunity to gain membership to Costco, we have discounted gym memberships, travel discounts with Arriva and much more.