Family Time Supervisor (8553)

Norfolk County Council; England; On-site; GBP 25,000 - 28,000; Full time

Job summary

A local authority is looking for a Family Time Supervisor in Great Yarmouth. The successful candidate will facilitate and supervise court-ordered family time and work closely with children, requiring excellent communication and organizational skills. Benefits include a competitive salary and generous holiday entitlement. Full training and support are provided, with a probation period in place.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working options

Local Government Pension Scheme

Tax-efficient schemes

Car lease scheme

Referral bonus for hard-to-fill roles

Qualifications

• Customer-focused and can facilitate and supervise court-ordered family time.
• Must be able to connect while supporting Vital Signs for Children.
• This post requires working closely with children.

Responsibilities

• Facilitate and supervise family time between looked after children and their families.
• Work alongside practitioners to support children.

Skills

Excellent ICT skills, including Word

Excellent customer service and communication skills

Good organisational skills

Teamwork skills

Ability to work to tight deadlines

Cultural awareness

Professional conduct and ability to manage sensitive information

Friendly, approachable, empathetic, and non-judgemental attitude

Job description

Job Description

Family Time Supervisor | 8553 | Permanent Contract | 37 hours per week | £25,584 to £27,269 per annum | Grade E | Great Yarmouth

An exciting opportunity has arisen to join our team and be part of the Family Time service in Great Yarmouth.

As a Family Time Supervisor, you will be customer-focused and will facilitate and supervise court-ordered family time between looked after children and their families.

We are seeking individuals who can listen and connect while working alongside practitioners to support Vital Signs for Children.

Below are some skills we are looking for, and you should be able to demonstrate:

• Excellent ICT skills, including Word
• Excellent customer service and communication skills
• Good organisational skills
• Teamwork skills
• Ability to work to tight deadlines
• Cultural awareness
• Professional conduct and ability to manage sensitive information
• Friendly, approachable, empathetic, and non-judgemental attitude

This post involves working closely with children and is subject to an Enhanced Disclosure application to the Disclosure and Barring Service. It will be subject to a six-month probation period.

Full training will be provided, and you will be supported by an experienced, friendly, knowledgeable, and established team.

Your application will be assessed against the essential and desirable criteria in the job description and person specification. If shortlisted, you will be invited for an interview.

Before applying, we recommend reading the full Job Description and Person Specification to demonstrate how you meet the criteria.

Benefits of working for Norfolk County Council include:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services, including physiotherapy and counselling
• Flexible working options such as flexi-time, part-time, remote, and hybrid work, depending on role and business needs
• Financial benefits, including discounts through Norfolk Rewards, Blue Light card, relocation expenses, and travel expenses
• Local Government Pension Scheme with employer contributions, life assurance, and dependants’ pensions
• Tax-efficient schemes for extra pension contributions and bikes
• Car lease scheme for low-emission vehicles (eligibility applies)
• Referral bonus for hard-to-fill roles

For more information, see our Terms and Conditions.

Already a Norfolk County Council employee? Use your @norfolk.gov.uk or @nccal.ac.uk email to view and apply for vacancies via myOracle.

Note: Priority consideration may be given to current employees at risk due to restructuring or in redeployment.

Redeployment closing date: 28 July 2025

Other applications closing date: 04 August 2025

About Us

Norfolk boasts miles of coastline, the unique Broads, thriving towns, and a city with a rich cultural heritage. Our economy is growing, driven by sectors like energy and food, with ambitious plans for housing and school development. Norfolk is a great place to live, work, and visit, offering an excellent environment for businesses to start and grow.

As the main local authority for Norfolk, we serve over 850,000 residents, working with elected Members to deliver strategic services. We aim to provide high-quality services by involving users in shaping them and promoting efficiency and innovation. We collaborate with local businesses, voluntary organizations, and other councils to serve the community effectively.