Family Support WorkerEDV/2026/DPS/90349

Southwold Primary School; Swindon; On-site; GBP 23,000 - 29,000; Full time

Job summary

Drove Primary School in Swindon, Wiltshire, seeks a Family Support Worker to join our inclusive, diverse community. The role focuses on working with parents, carers and pupils, coordinating with outside agencies, and safeguarding.

You will handle confidential cases, support the most vulnerable families, and contribute to our school's wellbeing and inclusion initiatives, aligned with The White Horse Federation values.

Qualifications

• NVQ Level 3 in childcare or related discipline is required.
• Experience working with parents, carers, pupils and external agencies is essential.
• Ability to handle confidential and sensitive information with discretion.

Responsibilities

• Engage with families, pupils and agencies to support wellbeing and learning.
• Collaborate with external services to coordinate support for pupils and families.
• Maintain confidentiality and act with sensitivity when dealing with difficult situations.

Skills

Parent engagement

Confidential handling

Flexibility

Supporting vulnerable children

Education

NVQ Level 3 in childcare / social care

Job description

Vacancy Details

Drove Primary School is based in the heart of Swindon, Wiltshire. We are a three-form entry school with approximately 650 children on roll, as well as our own nursery on site. At Drove Primary School, we believe in the power of diversity and inclusion. Our community is woven together by the collaboration of our school communities' cultures, languages, and backgrounds, each adding unique perspectives and enriching the learning experience for all. In our most recent Ofsted inspection (July 2024), the school was rated “GOOD”, with “Outstanding” in personal development. — a testament to the dedication and passion of our entire team and school community. Our biggest ambition is to give our students “the roots to grow and the wings to fly”. The roots to grow from a solid academic footing ensuring that every child reaches their full potential. The wings to fly as a person, secure in the knowledge of who they are, and what they want from life.

All About You

Do you have what it takes to join us? The Family Support Worker we would like to join us will be:

• Qualified to NVQ Level 3 (or have similar experience) in a relevant discipline such as childcare, social work, family work etc.
• Experience and success of working with parents, carers, pupils and outside agencies.
• Able to deal confidentially and confidently with difficult situations and sensitive issues.
• Flexible and committed to working with our most vulnerable children and their families.

Why Work for us?

We think you will love working with us and here are some of the reasons why:

• We are a welcoming and supportive school with strong values and a caring ethos.
• Our staff are a hardworking team dedicated to helping children succeed.
• Our children are engaged and eager to learn.
• We have a supportive leadership team and wider school community.
• As part of The White Horse Federation multi‑academy trust, we benefit from their support, encouragement, shared resources and outstanding CPD opportunities.

Why not come and see for yourself? We would love to welcome you to our school and show you around so that you can better understand our school environment. Please get in touch with the school office to arrange.

The White Horse Federation is a large Multi‑Academy Trust in South West and South East England, committed to providing the very best education for our students. We believe in empowering our staff to be the very best they can be, and that is why you will find a wide range of professional development opportunities available to you when you join us.

The Advantages of joining our Federation

In addition, our employees reap the rewards of a competitive benefits package, including:

• Employee Assistance programme
• Cycle to Work Scheme
• Menopause support network

Discounts, Save Money On Holidays, Clothing And Much More

• Discounts for Teachers - All staff within the Trust can take advantage of the discounts
• Blue Light Discount
• Eye Care Vouchers

Development

• Access to up‑to‑date training on safeguarding and child protection to ensure staff are fully supported in their roles, including ongoing updates on statutory safeguarding guidance and legislation.
• CPD Programme
• Supportive leadership team to help you reach your full potential

Pension / Leave and Service

• Excellent Pension Scheme*
• Employer contributions above national standards
• Enhanced family‑friendly policies, including maternity, paternity, adoption, and shared parental leave
• An additional White Horse concessionary day’s leave per year

The White Horse Federation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. If successful for this role, you will be expected to apply for a disclosure from the Disclosure and Barring Service before an appointment is confirmed. Please note that references will be sought on shortlisted candidates before the interview.

The White Horse Federation values uniqueness and recognises the benefit of having a diverse workforce. We value the contributions of all staff from a wide range of backgrounds and we are committed to building an inclusive workplace that reflects the diversity of the communities we serve. At The White Horse Federation, we believe that everyone should be treated with fairness and respect and share a commitment to Equality, Diversity and Inclusion at all of our schools. We welcome applications from all backgrounds and operate a fair recruitment process, free from discrimination against protected characteristics, in line with the Equality Act 2010.