Family Support WorkerEDV/2026/CPS/55207

Southwold Primary School; Marlborough; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Excellent Pension Scheme

Employer contributions above national

Enhanced family-friendly policies

Concessionary day’s leave per year

Job summary

The White Horse Federation is seeking a Family Support Worker to join Croft Primary and Wroughton Juniors. You will work with families, carers and pupils to promote participation and wellbeing within a supportive school community.

You will collaborate with external agencies and maintain confidentiality while supporting vulnerable children and their families in a busy primary setting.

Qualifications

• NVQ Level 3 in childcare or equivalent
• Experience working with parents, carers, pupils and external agencies
• Ability to handle confidential and sensitive situations professionally

Responsibilities

• Provide family support to pupils and families in partnership with school and external agencies.
• Work with parents and carers to promote pupil engagement and wellbeing.
• Ensure confidentiality and appropriate safeguarding in all interactions.

Skills

Experience with parents and agencies

Confidential handling

Flexible and committed to vulnerable C

Education

NVQ Level 3 in childcare (or equivalent)

Job description

About This Role

We couldn’t do what we do without our fantastic staff team, and we are looking for a nurturing, positive and driven Family Support Worker to join our hard-working team, working in partnership with parents, carers, pupils and external agencies to ensure all of our pupils have the opportunity to participate fully in school life. If you are looking to continue your career as a Family Support Worker in a challenging and rewarding role within our school, then we want to hear from you. Come and join us on this exciting journey to help every child in our school reach their potential.

Location and Schedule

Hours: 32 hours a week; 2 days at Croft and 3 days at Wroughton Juniors, days to be discussed at interview.

Contract: Permanent, term time only over 39 working weeks.

The Croft Primary School is a vibrant, modern school located in Swindon, Wiltshire. At The Croft Primary School, we aim to create a safe, happy, engaging, and stimulating environment where children are able to develop a lifelong love of learning and resilience in all that they do. Here at The Croft, we are committed to providing our students with a high-quality education that will prepare them for the future. We believe that every child deserves to succeed, and we are passionate about helping our children to reach their full potential. In our most recent Ofsted inspection (November 2024), the school was rated Outstanding in all areas—a testament to the dedication and passion of our entire team and school community.

The Role

The Role: Family Support Worker at Croft Primary and Wroughton Juniors. Please take a look at Wroughton Junior School - Home, for more information about the school.

All About You

• Qualified to NVQ Level 3 (or have similar experience) in a relevant discipline such as childcare, social work, family work etc.
• Experience and success of working with parents, carers, pupils and outside agencies.
• Able to deal confidentially and confidently with difficult situations and sensitive issues.
• Flexible and committed to working with our most vulnerable children and their families.

Why Work for us?

• We are a welcoming and supportive school with strong values and a caring ethos.
• Our staff are a hardworking team dedicated to helping children succeed.
• Our children are engaged and eager to learn.
• We have a supportive leadership team and wider school community.
• As part of The White Horse Federation multi-academy trust, we benefit from their support, encouragement, shared resources and outstanding CPD opportunities.

Why not come and see for yourself? We would love to welcome you to our school and show you around so that you can better understand our school environment. Please get in touch with the school office to arrange.

The Advantages of joining our Federation

• Employee Assistance programme
• Cycle to Work Scheme
• Menopause support network

Discounts, Save Money On Holidays, Clothing And Much More

• Discounts for Teachers - All staff within the Trust can take advantage of the discounts
• Blue Light Discount
• Eye Care Vouchers

Development

• Access to up-to-date training on safeguarding and child protection to ensure staff are fully supported in their roles, including ongoing updates on statutory safeguarding guidance and legislation.
• CPD Programme
• Supportive leadership team to help you reach your full potential

Pension / Leave and Service

• Excellent Pension Scheme*
• Employer contributions above national standards
• Enhanced family-friendly policies, including maternity, paternity, adoption, and shared parental leave
• An additional White Horse concessionary day’s leave per year

The White Horse Federation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. If successful for this role, you will be expected to apply for a disclosure from the Disclosure and Barring Service before an appointment is confirmed. Please note that references will be sought on shortlisted candidates before the interview.

The White Horse Federation values uniqueness and recognises the benefit of having a diverse workforce. We value the contributions of all staff from a wide range of backgrounds and we are committed to building an inclusive workplace that reflects the diversity of the communities we serve. At The White Horse Federation, we believe that everyone should be treated with fairness and respect and share a commitment to Equality, Diversity and Inclusion at all of our schools. We welcome applications from all backgrounds and operate a fair recruitment process, free from discrimination against protected characteristics, in line with the Equality Act 2010.