Family Support Worker, Prison Visitor Centre

Prison Advice and Care Trust; Doncaster; On-site; GBP 32,000 - 39,000; Full time

Benefits offered by this job

Contributory pension

Eye care scheme

Cycle to work

Generous holiday entitlement

Training opportunities

Job summary

Prison Advice and Care Trust seeks a Family Support Worker (Visits Centre Assistant) at HMP Lindholme to support families visiting loved ones in prison. Based in the visitor centre, you’ll create a welcoming environment, offering information, guidance and activities for children, and ensuring refreshments are available to make visits positive and stress-free.

The role involves safeguarding and working with partner agencies, with a focus on improving family support services.

Qualifications

• Experience of working with people facing difficulties.
• Must follow safeguarding and child protection procedures.
• Organised and able to work with families in a visits environment.

Responsibilities

• Support families during visits by creating a welcoming environment for adults and children.
• Offer information and guidance and organise activities for children.
• Ensure refreshments are available and visits are stress-free.
• Work with colleagues and partner agencies and follow safeguarding procedures.
• Help improve family support services through ongoing input.

Job description

Prison Advice and Care Trust seeks a Family Support Worker (Visits Centre Assistant) at HMP Lindholme to support families visiting loved ones in prison. Based in the visitor centre, you’ll create a welcoming environment, offering information, guidance and activities for children, and ensuring refreshments are available to make visits positive and stress-free.

The role involves safeguarding and working with partner agencies, with a focus on improving family support services.