Family support worker G5

Cardiff Council; Cardiff; On-site; GBP 25,000 - 30,000; Full time

Job summary

Cardiff Council is seeking a dedicated Family Support Worker for its Interventions Hub to assist families in need, enhance parenting capacity, and improve the life chances of children. Responsibilities include delivering support services, conducting assessments, and working collaboratively with children’s services and agencies. The role requires flexibility in working hours and a full driving licence.

Qualifications

• Experience working with children and families.
• Knowledge of child protection procedures and legislation.
• Ability to manage a caseload and report effectively.

Responsibilities

• Deliver services to families in need, facilitating parenting support.
• Conduct assessments of children’s and parents’ needs.
• Collaborate with multi-agency teams for effective family support.

Skills

Communication

Teamwork

Child Development Knowledge

Observation Skills

Education

First Aid Training Certificate

Job description

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Location : County Hall , Cardiff Council

Start Date : Immediate Start

Start Time : 09:00

End Time : 17:00

We are looking for a Family Support Workers to join our Interventions Hub and Support for Families Team.

About the Job

The Interventions Hub is essential in helping families get the right help at the right time. That’s why we are developing our early intervention and prevention services to make sure families can access a range of services and tiered support to prevent escalation and family breakdown.

You should have experience of working with children, young people and their families and be committed to working with families to enhance parenting capacity and improve the life chances of children and young people.

What we need from you

You will be required to deliver services that enable parents with children who are identified to be in need, to build on their capacity and enhance and promote their child’s health and development. You should be self-motivated, well organised and able to work as part of a team as well as independently.

You should be able to work flexibly.

You will be required to have a full valid driving licence and sole use of a vehicle.

Job Specific Requirements

• To deliver a range of flexible and appropriate support services that enable parents to build on their capacity to enhance their child’s health and development including direct work, group work, and family work. This may include same day interventions. This will be completed within the Framework for the Assessment of Children in Need and their families.
• To deliver services to children (aged 0-18 years) and their families that have been identified to be in need in accordance with Children’s Services policy for Family Support Services, the Service Specification; all other County policies, procedures and legal requirements.
• Be a point of contact with professionals and appropriately manage telephone, emails and other methods of communication.
• To work inclusively with case management teams to meet the changing demands of Children’s Services in relation to the authority’s statutory duties.
• To contribute towards core assessments, as required, in partnership with other service areas and agencies to identify children’s strengths and needs.
• To deliver services in family homes, City of Cardiff Council buildings or other community premises to meet the needs of families in a sensitive and professional manner.
• To develop programmes of intervention with families on specific problems or behaviours that effect change and to manage an allocated caseload of identified families with responsibility of completing work that has been commissioned by case management teams.
• To assess children’s/parents’ needs and strengths, participate in a multi agency approach in identifying those children who are in need of protection or at risk of significant harm.
• To transport children/families in County or own vehicle.
• Facilitating the delivery of documents to families
• To maintain appropriate records and reports, and to make effective use of the ICT systems for recording information, in line with the relevant policies and procedures.
• To coordinate, plan, record and review individual service plans for children in conjunction with the Team Manager, other service areas, and agencies.
• To attend meetings and present evidence and information in a formal setting, e.g. Child In Need Reviews, Case Conferences, Court Proceedings. To be part of a duty rota.
• To participate in supervision, training, job shadowing and workshops etc. required to fulfil the duties of the post and to enhance the performance appropriate to the needs of the service, in co-operation with the Children’s Services Principle Social Worker and Team Manager.
• To offer support and advice to team members, students and volunteers, in liaison with the Team Manager.
• To assist with the facilitation of supervised contact between children and their parents
• To participate in team meetings, supervision, Personal Performance and Development and Reviews and training that maximises development opportunities that promotes self or team development.
• To assist the Team Manager in developing resources and facilities for families.
• To administrate and facilitate various meetings as requested by Social Workers and Supervisor

Knowledge and understanding of the 1989 Children Act and the Social Services and Well-being Act (Wales) 2014.

Theoretical and practical knowledge of Child Development and Parenting skills.

Knowledge of observation, planning and assessment processes.

Knowledge of Child Protection procedures.

Experience of e-mail and word processing.

Ability to communicate effectively both verbally and in writing with service users, staff, managers, other agencies and the public.

Report writing abilities.

Able to manage own workload and work unsupervised.

To take reasonable care for the health and safety of yourself and other persons who maybe affected by your acts and omissions and to comply with all health and safety legislation as appropriateKnowledge of the Department of Health Assessment Framework for Children in Need and their families.

Able to work within quality standards framework and achieve set goals/outcomes for Families.

First Aid Training Certificate

Able to work as part of a team.

Willingness to approach work with a flexible attitude e.g. some early morning or evening visits.

Able to demonstrate awareness/understanding of equal opportunities.

To possess a full driving licence and use of a car to undertake duties.